Karyme Contreras
San Antonio,TX
Summary
Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.
Overview
4
4
years of professional experience
Work History
UA Tech/ Customer Service
Lifetime Recovery
05.2024 - Current
- Proficient in the Microsoft Suite.
- Provides clients with appropriate information regarding schedules, sign-ins, and UA testing, ensuring they get to the right place at the right time.
- Ability to establish and maintain relationships with the executive team
- Able to work under stressful situations
- Maintain confidentiality of organizational and personal information.
- Enter daily data into appropriate systems to account for UA, and outpatient activities.
- Performs organizational telephone duty as required.
- Conducts efficient processing of the urinalysis contracts for external referral sources, admissions, and counselor orders.
- Assist Customer Service and UA manager in collecting data, collating documentation, and EMR information in support of other team activities.
Waitress/Hostess
Asia Kitchen
09.2023 - 04.2024
- Greeting and seating customers and providing accommodations where necessary
- Presenting menus, answering questions, and making menu recommendations
- Operating the cash register and handling financial transactions
- Adhering to relevant rules and customer service guidelines
Waitress
Pollos Asados Don Jose
04.2021 - 04.2023
- Ensured customers had an excellent dining experience by providing stellar customer service
- Multi-tasked various front-of-the-house duties - e.g., taking inbound calls; taking phone orders; resolving customer complaints; and serving as a cashier collecting payments
- Provided detailed information to clients regarding the menu and answered any questions
- Navigated a fast-paced environment and managed multiple parties at once
- Prepared and helped the manager strategize after every shift for the next business day
Education
High School Diploma -
Southwest Legacy
San Antonio, TX04.2023
Skills
- Customer service
- Communication
- Leadership
- Time management
- Organization
- Microsoft
- Word
- Excel
- Data entry
- Problem solving
- Stress management
- Client communication
- Record keeping
- Team collaboration
- Industry awareness
- PowerPoint
- Zoom
Languages
English, and Spanish
Timeline
UA Tech/ Customer Service
Lifetime Recovery
05.2024 - Current
Waitress/Hostess
Asia Kitchen
09.2023 - 04.2024
Waitress
Pollos Asados Don Jose
04.2021 - 04.2023
High School Diploma -
Southwest Legacy
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