Karyn Enriquez
Licensed Real Estate Agent - Assistant To Mike Mahlstedt At Compass RE
Houston,TX
Summary
Dynamic professional with experience supporting top-producing agent Mike Mahlstedt at Compass Real Estate. Skilled in buyer representation, client management, and streamlining support processes to enhance customer satisfaction. Strong organizational abilities and commitment to excellence, contributing to high client retention through exceptional service and problem-solving
Overview
23
23
years of professional experience
1
1
Certification
Work History
Licensed Real Estate Agent
Office of Mike Mahlstedt Compass | Luxury Sales
10.2022 - Current
- Assist buyers with finding ideal homes by assessing needs, requirements, and budgets.
- Compare recently sold area properties to determine competitive market prices.
- Advise and inform prospective clients on current market activities and conditions.
- Resolve client concerns related to home purchases to maintain high satisfaction ratings.
- Build lasting relationships with fellow agents, brokers, attorneys, inspectors, and other industry professionals to create an extensive professional network that benefited clients.
- Host open houses and private showings to showcase properties effectively, ultimately securing offers from interested parties.
Senior Customer Support Specialist
Sungard Energy Systems
11.2001 - 06.2004
- Enhanced customer satisfaction by resolving complex technical issues and providing exceptional support.
- Streamlined support processes for increased efficiency and a faster response time to customer inquiries.
- Established strong relationships with key clients, leading to high levels of retention and repeat business.
- Reduced average call handling time through effective problem-solving techniques and efficient communication skills.
- Collaborated with cross-functional teams to resolve product-related issues promptly, ensuring a seamless customer experience.
Education
Bachelor of Science - Corporate Communications With A Minor in Business
The University of Texas
Austin, TX 05.2001 -
Skills
Buyer representation
Listing presentations
Seller representation
Client management
Strong organizational skills
Excellent teamwork
Lead follow up
Sales closing
Proficient in Microsoft office
Highly professional
MLS updating
Certification
Real Estate Salesperson License - Texas Real Estate Commission.
Timeline
Licensed Real Estate Agent
Office of Mike Mahlstedt Compass | Luxury Sales
10.2022 - Current
Real Estate Salesperson License - Texas Real Estate Commission.
09-2022
Senior Customer Support Specialist
Sungard Energy Systems
11.2001 - 06.2004
Bachelor of Science - Corporate Communications With A Minor in Business
The University of Texas
05.2001 -