Karyn Truax
Falling Waters,WV
Summary
Experienced administrative professional with a strong background in records management, data entry, and quality control across government and client service settings. Skilled in processing sensitive forms, researching errors, and meeting deadlines with accuracy. Trusted for time management, collaboration, and training support.
Overview
8
8
years of professional experience
Work History
General Clerk II
ATF
Martinsburg, West Virginia
05.2025 - Current
- Conducted quality control on all forms to ensure accuracy, implementing necessary changes to rectify errors.
- Quality Control on SOT forms to ensure they have been uploaded into ECM with the correct Control Number and EIN.
- Processing official forms, including 5320, Eforms, Form 1, Form 2, Form 3, Form 4, and Form 5.
- Prepping, labeling, and scanning all form types and filing in folders for processing.
- Copying and scanning forms to be sent to management and additions for corrections to be made.
- Trained team members on various job responsibilities.
- Examine fingerprint cards for accuracy and submit them to CHC in NFRTR.
- Researched invalid serial numbers in NFRTR, successfully locating correct serial numbers to maintain data integrity.
- Researching invalid FFLs in FLS to determine correct license information.
- Collaborated with NFA Division teams to verify accurate and timely entry of information, enhancing overall workflow.
Data Entry Clerk
Moore
Hagerstown, Maryland
09.2022 - 05.2025
- Data entry of mail and checks received to be processed.
- Processed mail in donations for a multitude of non-profit organizations.
- Performed checks and balances on all trays of mail I processed to verify accuracy of total being sent to the client.
- Sorted and batched mail according to specific donation types for efficient processing.
- Time management to ensure files were being sent to the client by their cutoff time.
- Communicated with other departments and senior management any errors during processing to get issues resolved.
- Delivered files to the clients via email daily showing their total donations processed per day.
- Using encryption software to send confidential files to the clients.
- Training of new employees on daily tasks and duties.
- Collaborating with other departments ideas on how to make the workflow through my specific area better.
Data Entry Clerk
Daly Computers Inc.
Frederick, Maryland
06.2021 - 05.2022
- Processed customer credit card transactions securely.
- Input new computer orders through their software, Dynamics.
- Close out completed/cancelled orders within the Dynamics system.
- Communicating with clients via email to send them invoices for purchased products as well as receipts for orders placed.
- Sent requested invoices to customers via mail.
- Answered client phone calls, addressing inquiries about billing and order status, and transferred calls to sales representatives as needed.
- Communicating and collaborating with other departments on order status.
- Complete handling of all managed print accounts across the company.
- Executed responsibilities independently while working remotely 3-5 days a week.
Audit Clerk
Direct Mail Processors
Hagerstown, Maryland
10.2018 - 04.2021
- Processed mail for various charities and political campaigns, ensuring timely delivery.
- Processed physical cash donations received from various donors.
- Utilized Excel to organize mail by donation type for efficient processing.
- Sorting physical mail based on information included from the donor and the type of donation received.
- Entering donor information into a system.
- Balancing trays of mail to be sent to the client for donations received each day.
- Communicating with the account managers on any issues or delays in processing so they could notify the client.
- Ensuring the proper number of mail pieces was processed based on counts received each day.
- Time management to meet client deadlines.
Education
High School Diploma -
James Wood High School
Winchester, VA06-2010
Some College (No Degree) - General Studies
Lord Fairfax Community College
MiddletownSkills
- Quality control
- Form processing
- Data entry
- Mail sorting
- Records management
- Microsoft office
- Typing speed
- Time management
- Task prioritization
- Attention to detail
- Confidentiality handling
- Problem solving
- Office administration
Timeline
General Clerk II
ATF
05.2025 - Current
Data Entry Clerk
Moore
09.2022 - 05.2025
Data Entry Clerk
Daly Computers Inc.
06.2021 - 05.2022
Audit Clerk
Direct Mail Processors
10.2018 - 04.2021
High School Diploma -
James Wood High School
Some College (No Degree) - General Studies
Lord Fairfax Community College