Karyn Zearfoss
Shippensburg,PA
Summary
Dedicated professional with exceptional customer service skills and a strong work ethic. Experienced in training staff and managing daily operations to ensure guest satisfaction and efficient service.
Overview
8
8
years of professional experience
Work History
Server
Greyhound Family Restaurant
Shippensburg, PA
01.2026 - Current
- Trained new staff on menu knowledge, customer service standards, and operational procedures.
- Supervised daily operations, ensuring smooth service flow and guest satisfaction.
- Provided exceptional customer service to enhance dining experience.
- Managed table assignments to optimize seating and minimize wait times.
- Processed transactions accurately and efficiently using point-of-sale system.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Equipment Operator/Materials Handler
Ulta Beauty Inc.
Chambersburg, PA
09.2024 - 05.2026
- Certified on powered industrial trucks (PIT), including stand-up forklifts, reach trucks, order selectors, dock stockers, and powered pallet jacks.
- Picked, packed, sorted, and counted merchandise accurately using RF hand scanners.
- Restocked picking bins from reserve storage and organized warehouse space efficiently based on system data.
- Loaded and unloaded trucks, working with conveyor systems and sortation walls to build shipment-ready pallets.
- Conducted daily pre-shift equipment checks, reported safety hazards and damaged racks, and adhered to OSHA and company safety rules to maintain a safe work environment.
Assistant Store Manager
Earl's Country Market
State Line, PA
01.2023 - 09.2024
- Supervised daily operations to ensure staff efficiency and customer satisfaction.
- Trained new employees on store policies, procedures, and sales techniques.
- Assisted in inventory management, including ordering and stock replenishment processes.
- Developed promotional displays to enhance product visibility and drive sales.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance the efficiency of daily activities.
Sr. Administrative Assistant for NIH
Global Network Solutions
Rockville, MD
02.2022 - 05.2023
- Executed special projects involving research and data entry into government systems to support operational needs.
- Updated and organized tracking spreadsheets daily to ensure accurate data management.
- Managed supply orders and vendor relationships to ensure timely availability of resources.
- Coordinated travel arrangements and conference registrations, optimizing itineraries for efficiency.
Administrative Assistant II
Thermo Fisher Scientific Inc.
Frederick, MD
05.2018 - 02.2022
- Assisted senior directors in distribution and manufacturing divisions to streamline operations.
- Coordinated logistics and prepared materials for in-person and virtual events, ensuring seamless execution.
- Managed domestic and international travel arrangements, including visas and transportation, for optimal scheduling.
- Reconciled monthly expense reports with accuracy.
- Planned and executed high‑profile events for 200+ attendees.
Education
High School Diploma -
Middletown High School
Middletown, MDAssociate of Arts - Business Administration And Management
AccuTech Business Institute
Frederick, MDSkills
- Exceptional customer service
- Guest engagement
- Client relationships
- Cash handling
- Retail operations
- Store organization
- Problem-solving
- Proficient in Microsoft office
- Point-of-sale systems
- Table management
- Executive support experience
Timeline
Server
Greyhound Family Restaurant
01.2026 - Current
Equipment Operator/Materials Handler
Ulta Beauty Inc.
09.2024 - 05.2026
Assistant Store Manager
Earl's Country Market
01.2023 - 09.2024
Sr. Administrative Assistant for NIH
Global Network Solutions
02.2022 - 05.2023
Administrative Assistant II
Thermo Fisher Scientific Inc.
05.2018 - 02.2022
High School Diploma -
Middletown High School
Associate of Arts - Business Administration And Management
AccuTech Business Institute