Karyssa Bacon
Drip Coffee
Watertown,USA
6
years of professional experience
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking a proactive approach to identifying and addressing issues, with a focus on optimizing processes and supporting team objectives.
Work History
Barista
9 Months- Provided exceptional customer service, addressing inquiries and resolving issues effectively.
- Crafted high-quality espresso beverages, ensuring consistency in taste and presentation.
- Trained new baristas on beverage preparation techniques and equipment operation.
- Maintained cleanliness and organization of workspace, adhering to health and safety regulations.
Assistant General Manager
4 Months- Oversaw daily restaurant operations, ensuring seamless service and effective team coordination.
- Supervise, train, and support front-of-house staff to uphold service standards.
- Managed schedules, inventory, and vendor relationships to enhance operational efficiency and control costs.
- Handle customer concerns and special requests professionally to maintain guest satisfaction.
- Led marketing and social media initiatives, creating and posting content that increased visibility for specials, events, and brand presence.
- Plan and coordinate events ranging from private company dinners to large weddings and concerts.
- Developed training programs to improve staff performance and ensure compliance with operational standards.
Server
2 Months- Delivered prompt, friendly service to guests in high-volume dining environment, enhancing overall guest experience.
- Took and delivered accurate food and beverage orders, contributing to guest satisfaction and repeat visits.
- Coordinated with kitchen and bar staff to ensure timely order preparation and delivery, streamlining service flow.
Accounts Payable Associate
2 Years 6 Months- Maintained vendor and contractor records, ensuring accurate W9 documentation for compliance.
- Entered and coded up to 150 invoices per day in accounting software.
- Coordinated with vendors, managers, and employees to resolve discrepancies and open issues promptly.
- Followed up with vendors, managers, and employees to resolve open issues and discrepancies.
- Calculated and reported sales tax and submitted required tax returns.
- Maintained vendor and contractor records and kept proper W9 documentation on file.
- Assisted senior team members in clerical and office operations to enhance workflow efficiency.
Receptionist
8 Months- Greeted guests professionally, ensuring positive first impressions and providing information on office procedures.
- Directed calls, took messages, and efficiently transferred them using a multi-line phone system to enhance communication.
- Supported administrative team members by managing clerical tasks and front desk responsibilities to streamline operations.
Server
6 Months- Delivered high-quality service in a fast-paced restaurant setting.
- Took accurate orders and ensured food and beverages were delivered promptly.
- Resolved customer questions and concerns, ensuring positive experiences and satisfaction.
- Ensured cleanliness and organization of service areas to promote a welcoming environment.
- Highlighted daily specials to enhance customer awareness. and suggested upsells to enhance customer satisfaction and increase sales.
Nanny/House Manager
9 Months- Provided dedicated childcare, ensuring a safe, nurturing, and stimulating environment.
- Coordinated daily household operations, including scheduling, activity planning, and errands, to ensure smooth family functioning.
- Prepared nutritious meals and organized home environment to support family well-being.
- Regularly updated parents on children's progress and household needs, fostering strong communication and partnership.
Education
High School Diploma
Bachelor of Science - Communications
Skills
Event planning
Organized and efficient
Time management
Friendly and outgoing
Attention to detail
Customer engagement
Teamwork and collaboration
COMMUNITY SERVICE & VOLUNTEER WORK
- Sioux Empire United Way Campaign Leader 2023-2025. Organized and led internal fundraising campaigns at Furniture Mart USA. Coordinated employee engagement efforts, including events and donation drives. Promoted United Way initiatives and educated team members on the impact of giving. Helped increase participation and contributions through strategic communication and leadership.
- Sioux Empire United Way volunteer 2023-2025
Timeline
Barista
Drip Coffee
11.2025 - CurrentRead More
Assistant General Manager
Maverick's Steakhouse & Cocktails
06.2025 - 10.2025Read More
Server
Maverick's Steakhouse & Cocktails
04.2025 - 06.2025Read More
Accounts Payable Associate
Furniture Mart USA
11.2022 - 05.2025Read More
Receptionist
Furniture Mart USA
03.2022 - 11.2022Read More
Server
The Barrel House
08.2021 - 02.2022Read More
Nanny/House Manager
Private Household
06.2020 - 03.2021Read More
Webster Area High School
High School Diploma
Read More
South Dakota State University
Bachelor of Science from Communications
Read More