Kasabian Flowers-Lee

Work History

Glenn Polk Autoplex

01.2024 - Current

Provided excellent customer service through clear communication, swift issue resolution, and thorough knowledge of products and services offered.
Enhanced customer satisfaction with prompt and accurate fulfillment of parts orders for various vehicle models.
Developed comprehensive understanding of proprietary software systems used for cataloging, ordering, invoicing, and record-keeping purposes within the industry.
Collaborated effectively with colleagues in both the parts department and other areas of the business, fostering a supportive team atmosphere focused on achieving common goals.

Glenn Polk Ford

01.2023 - 01.2024

Negotiated purchase prices and explained sales, warranty, and optional products.
Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
Answered telephone and email inquiries from potential customers.
Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
Greeted customers on lot and in showroom to answer questions about brand and available inventory.
Delivered high-quality service by addressing customer concerns promptly and professionally.

Glenn Polk Autoplex

06.2018 - 01.2023

Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
Completed timely and thorough car details for increased customer satisfaction and repeat business.
Contributed to a positive work environment by fostering teamwork and maintaining open lines of communication with colleagues.

Braums Ice Cream And Dairy

02.2017 - 08.2017

Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Stocked, tagged and displayed merchandise as required.
Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
Worked with POS system to place orders, manage bills, and handle complimentary items.