Kasandra Adams
San Bernardino,CA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
17
17
years of professional experience
Work History
Program Manager
Cybersecurity Center, CSUSB
10.2020 - Current
- Manage all aspects of 13 grant funded programs; including but not limited to budgets, reporting, and personnel
- Managed an average of 28 projects within the grant funded programs to ensure goals were met
- Managed Cybersecurity Center’s $70 million in budgets
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Identified program obstacles and communicated possible impacts to team.
- Coached team members on productivity strategies to accomplish challenging goals.
- Developed and maintained logistics workflows, procedures and reports.
- Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
- Met with project stakeholders on regular basis to assess progress and make adjustments.
- Managed multiple strategic projects with numerous sub-projects or workstreams.
- Engaged and worked alongside cross-functional stakeholders to manage strategic initiatives.
- Facilitated workshops and conducted one-on-one training to educate team members.
- Interacted with customers and clients to identify business needs and requirements.
- Collaborated with business leadership to set priorities based on business needs, resource capacity and risk exposure.
- Participated in pilot tests and revised programs based on feedback and results.
- Demonstrated strong writing and presentation skills to develop briefs, memorandums and analytical reports for clients.
- Participated in vendor selection and management process for program initiatives.
- Built teams to address project goals and objectives for multiple projects.
Adjunct Faculty
California State University, San Bernardino
08.2022 - Current
- IST 2610, Introduction to Cybersecurity- Teaching Security+ fundamentals: Study in information assurance and systems security for information systems professionals
- This course covers several key domains of knowledge essential to becoming a cybersecurity professional. The topics include (but are not limited to): threats, attacks and vulnerabilities; technologies and tools; architecture and design; identity and access management; risk management/cryptography and PKI. This course includes hands-on, applied technical labs.
- IST 4610, Cybersecurity Management- Teaching CISSP fundamentals: This course covers the technical and managerial knowledge required to effectively design, engineer, and manage the overall security posture of an organization. Topics include: security and risk management, asset security, communication and network security, identity and access management, security assessment and testing, security operations, software development security.
Public Relations/Communication Specialist
California State University, San Bernardino
07.2015 - 10.2020
- Ensured College accreditation standards are upheld and audit trails are maintained
- Managed personal documentation including sensitive information like SSNs, physically and digitally
- During the COVID 19 Pandemic, led managed a full transition from physical to digital record keeping
- Developed a pseudo CRM (Customer Relations Management) system increasing student contact efficiency and offering predictive analysis to administrators
- Results–1 million dollar increase in revenue year over year
- Gathered information on customer opinions and adjusted plans to capitalize on current trends.
- Pursued industry partnerships to fund, create and successfully execute annual service trip program
- Provided statistical data and projections for enrollment to Senior Administration
- Created reports and queries, for recording, auditing, and reporting program statistics
- Oversaw marketing budget of $75,000 and made all decisions on budget allocation
- Prepared and executed annual marketing plan ensuring year over year growth of enrollments
- Created marketing materials by working with graphic designers and ensuring University PR standards are met
- Participated in live radio interviews, as well as oral interviews for press releases
- Managed the program website including content creating and updates using Drupal
- Launched MBA Student Ambassador and Passport Programs, including developing workshops, networking events, and professional development activities designed to enhance marketing and recruitment efforts.
Assistant Sales Manager
24 Hour Fitness
02.2013 - 06.2015
- Assisted sales team with completing customer transactions and managing issues.
- Trained new associates in successful sales and performance strategies.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Managed and developed sales team.
- Generated sales report to help upper management make effective decisions and sales plans.
- Modeled strong negotiation skills to help team members close tough deals with lucrative clients.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Liaised between customers and product development team to recommend product improvements.
- Built relationships with customers and community to establish long-term business growth.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Compiled and analyzed data to determine approaches to improve sales and performance.
Senior Shift Manager
CVS/Pharmacy
07.2006 - 03.2013
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and pharmaceuticals.
- Kept facility compliant with health codes, sanitation requirements and license regulations including HIPPA, and OSHA.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Improved distribution efficiency with design, development, and testing of embedded software applications.
- Conducted research to address shipping errors and packaging mistakes.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
- Held Kodak Certification for managing photo processing chemicals including proper storage, use and disposal of regulated corrosive materials.
Education
Master of Science - Information Systems Technology, Cybersecurity
California State University
San Bernardino, CA06.2020
MBA - Management
California State University
San Bernardino, CA03.2016
Bachelor of Science - Kinesiology, Exercise Science
California State University
San Bernardino, CA12.2014
Skills
- Persuasion
- Marketing Campaign Analysis
- Business Development and Planning
- Database Management
- Data Collation
- Project Planning
- Profitability Enhancement
- Business Intelligence
- Professional Relationships
- Grants Coordination
- Partnership Development
- Financial and Operational Reporting
Timeline
Adjunct Faculty
California State University, San Bernardino
08.2022 - Current
Program Manager
Cybersecurity Center, CSUSB
10.2020 - Current
Public Relations/Communication Specialist
California State University, San Bernardino
07.2015 - 10.2020
Assistant Sales Manager
24 Hour Fitness
02.2013 - 06.2015
Senior Shift Manager
CVS/Pharmacy
07.2006 - 03.2013
Master of Science - Information Systems Technology, Cybersecurity
California State University
MBA - Management
California State University
Bachelor of Science - Kinesiology, Exercise Science
California State University
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