Kasandra Adams
San Bernardino,CA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
17
17
years of professional experience
Work History
Program Manager
Cybersecurity Center, CSUSB
San Bernardino
10.2020 - Current
- Manage all aspects of 13 grant funded programs; including but not limited to budgets, reporting, and personnel
- Managed an average of 28 projects within the grant funded programs to ensure goals were met
- Managed Cybersecurity Center’s $70 million in budgets
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Identified program obstacles and communicated possible impacts to team.
- Coached team members on productivity strategies to accomplish challenging goals.
- Developed and maintained logistics workflows, procedures and reports.
- Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
- Met with project stakeholders on regular basis to assess progress and make adjustments.
- Managed multiple strategic projects with numerous sub-projects or workstreams.
- Engaged and worked alongside cross-functional stakeholders to manage strategic initiatives.
- Facilitated workshops and conducted one-on-one training to educate team members.
- Interacted with customers and clients to identify business needs and requirements.
- Collaborated with business leadership to set priorities based on business needs, resource capacity and risk exposure.
- Participated in pilot tests and revised programs based on feedback and results.
- Demonstrated strong writing and presentation skills to develop briefs, memorandums and analytical reports for clients.
- Participated in vendor selection and management process for program initiatives.
- Built teams to address project goals and objectives for multiple projects.
Adjunct Faculty
California State University, San Bernardino
San Bernardino, CA
08.2022 - Current
- IST 2610, Introduction to Cybersecurity- Teaching Security+ fundamentals: Study in information assurance and systems security for information systems professionals
- This course covers several key domains of knowledge essential to becoming a cybersecurity professional. The topics include (but are not limited to): threats, attacks and vulnerabilities; technologies and tools; architecture and design; identity and access management; risk management/cryptography and PKI. This course includes hands-on, applied technical labs.
- IST 4610, Cybersecurity Management- Teaching CISSP fundamentals: This course covers the technical and managerial knowledge required to effectively design, engineer, and manage the overall security posture of an organization. Topics include: security and risk management, asset security, communication and network security, identity and access management, security assessment and testing, security operations, software development security.
Public Relations/Communication Specialist
California State University, San Bernardino
San Bernardino, CA
07.2015 - 10.2020
- Ensured College accreditation standards are upheld and audit trails are maintained
- Managed personal documentation including sensitive information like SSNs, physically and digitally
- During the COVID 19 Pandemic, led managed a full transition from physical to digital record keeping
- Developed a pseudo CRM (Customer Relations Management) system increasing student contact efficiency and offering predictive analysis to administrators
- Results–1 million dollar increase in revenue year over year
- Gathered information on customer opinions and adjusted plans to capitalize on current trends.
- Pursued industry partnerships to fund, create and successfully execute annual service trip program
- Provided statistical data and projections for enrollment to Senior Administration
- Created reports and queries, for recording, auditing, and reporting program statistics
- Oversaw marketing budget of $75,000 and made all decisions on budget allocation
- Prepared and executed annual marketing plan ensuring year over year growth of enrollments
- Created marketing materials by working with graphic designers and ensuring University PR standards are met
- Participated in live radio interviews, as well as oral interviews for press releases
- Managed the program website including content creating and updates using Drupal
- Launched MBA Student Ambassador and Passport Programs, including developing workshops, networking events, and professional development activities designed to enhance marketing and recruitment efforts.
Assistant Sales Manager
24 Hour Fitness
San Bernardino, CA
02.2013 - 06.2015
- Assisted sales team with completing customer transactions and managing issues.
- Trained new associates in successful sales and performance strategies.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Managed and developed sales team.
- Generated sales report to help upper management make effective decisions and sales plans.
- Modeled strong negotiation skills to help team members close tough deals with lucrative clients.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Liaised between customers and product development team to recommend product improvements.
- Built relationships with customers and community to establish long-term business growth.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Compiled and analyzed data to determine approaches to improve sales and performance.
Senior Shift Manager
CVS/Pharmacy
San Bernardino, CA
07.2006 - 03.2013
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and pharmaceuticals.
- Kept facility compliant with health codes, sanitation requirements and license regulations including HIPPA, and OSHA.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Improved distribution efficiency with design, development, and testing of embedded software applications.
- Conducted research to address shipping errors and packaging mistakes.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
- Held Kodak Certification for managing photo processing chemicals including proper storage, use and disposal of regulated corrosive materials.
Education
Master of Science - Information Systems Technology, Cybersecurity
California State University
San Bernardino, CA06.2020
MBA - Management
California State University
San Bernardino, CA03.2016
Bachelor of Science - Kinesiology, Exercise Science
California State University
San Bernardino, CA12.2014
Skills
- Persuasion
- Marketing Campaign Analysis
- Business Development and Planning
- Database Management
- Data Collation
- Project Planning
- Profitability Enhancement
- Business Intelligence
- Professional Relationships
- Grants Coordination
- Partnership Development
- Financial and Operational Reporting
Timeline
Adjunct Faculty
California State University, San Bernardino
08.2022 - Current
Program Manager
Cybersecurity Center, CSUSB
10.2020 - Current
Public Relations/Communication Specialist
California State University, San Bernardino
07.2015 - 10.2020
Assistant Sales Manager
24 Hour Fitness
02.2013 - 06.2015
Senior Shift Manager
CVS/Pharmacy
07.2006 - 03.2013
Master of Science - Information Systems Technology, Cybersecurity
California State University
MBA - Management
California State University
Bachelor of Science - Kinesiology, Exercise Science
California State University