Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kasandra DeCarolis

Rochester,NY

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Overview

4
4
years of professional experience

Work History

Assistant Manager

Patti's Pizza
04.2023 - 06.2024
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.

Barista

Andora's Bubble Tea Shop
04.2022 - 01.2023
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.

Team Member

Tim Hortons
08.2020 - 04.2022
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Maintained and operated espresso machines, commercial coffee brewers, coffee pots, and other equipment.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
  • Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.

Education

High School Diploma -

Erie Cyber Academy
Erie, PA
06.2022

Skills

  • Money Handling
  • Product and service knowledge
  • Staff Training and Development
  • Staff Supervision
  • Cleanliness
  • Safe Food Handling
  • POS Systems
  • Team Leadership
  • Customer Service
  • Friendly and outgoing
  • Team Player
  • Opening and closing duties

Timeline

Assistant Manager

Patti's Pizza
04.2023 - 06.2024

Barista

Andora's Bubble Tea Shop
04.2022 - 01.2023

Team Member

Tim Hortons
08.2020 - 04.2022

High School Diploma -

Erie Cyber Academy

Similar Profiles

CREATE PROFILE
Kasandra DeCarolis