Kasandra Goodluck
Heyburn
Summary
Results-driven Assistant Manager with expertise in decision-making and workload management. Skilled in training and developing staff, leading to improved customer satisfaction and operational efficiency.
Dedicated professional with a strong background in customer service and team leadership. Proven ability to enhance customer experiences and manage operations effectively.
Overview
8
8
years of professional experience
Work History
Assistant Manager
Stinker Stores
Burley, ID
10.2024 - 04.2026
- Assisted in daily store operations, ensuring optimal product availability and customer satisfaction.
- Executed inventory management processes, reducing stock discrepancies through meticulous record-keeping.
- Trained new employees on company policies, procedures, and customer service standards.
- Resolved customer inquiries promptly, enhancing overall shopping experience and loyalty.
Cashier
Mr Gas
Burley, ID
10.2018 - 02.2022
- Processed customer transactions efficiently using point-of-sale systems.
- Managed cash register, ensuring accuracy in cash handling and balancing funds.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Assisted in inventory management by restocking shelves and monitoring product availability.
- Trained new cashiers on operational procedures and customer service best practices.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Associate of Arts - Liberal Arts
Colledge of Southern Idaho
Twin Falls, ID06-2006
High School Diploma -
Smokiam High School
Soap Lake, WA06-1991
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Customer relations
- Staff training and development
- Staff supervision
- Task delegation
- Workload management
Timeline
Assistant Manager
Stinker Stores
10.2024 - 04.2026
Cashier
Mr Gas
10.2018 - 02.2022
Associate of Arts - Liberal Arts
Colledge of Southern Idaho
High School Diploma -
Smokiam High School