Kasandra Lizeth Ortiz Perez
Mexico
Summary
Dedicated Associate with expertise in quality management and operational efficiency. Proven ability to assist customers and maintain organized inventory. Committed to enhancing customer satisfaction and driving sales.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Associate
Exotica
Durango, Durango, Mex
08.2022 - 09.2023
- Assisted customers with product selection and inquiries in a retail environment.
- Described merchandise and explained use, operation and care.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Led product portfolio optimization, selecting wich productos to retain or retire.
- Collaborated with team members to achieve daily sales goals and improve customer service.
Director’s Assistant and Led Audit Implementation
CANACINTRA, Mex
Durango, Durango
07.2021 - 06.2022
- Sold corporate training programs to business clients.
- Facilitated networking opportunities for members at various industry events.
- Maintained accurate records of all activities performed throughout internship period.
- Led the implementation of the ISO 9001 quality management standard to improve operational efficiency and quality compliance across an organization representing the Mexican manufacturing and industrial sector (from micro to large companies).
- Managed calendar schedules, prioritizing appointments to optimize executive time and enhance productivity.
- Drafted and formatted professional correspondence on behalf of executives, maintaining a high standard of communication.
Education
Bachelor of Science - Industrial Engeenering
Durango Institute of Technology
Dgo, Dgo, Mex.03-2023
Skills
- Quality management
- Operational efficiency
- Problem solving
- Teamwork and collaboration
- Record keeping
- Inventory management skills
Languages
English
Full Professional
Spanish
Native/ Bilingual
Certification
- Advanced English for Sales
- Diploma in Strenght of Materials.
Timeline
Sales Associate
Exotica
08.2022 - 09.2023
Director’s Assistant and Led Audit Implementation
CANACINTRA, Mex
07.2021 - 06.2022
Bachelor of Science - Industrial Engeenering
Durango Institute of Technology