Summary
Overview
Work History
Education
Skills
Timeline
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Breanna Lamb

Fernley,NV

Summary

MS Teams, Skype, Outlook, AS400, Quantum, and RF Inventory Coding Devices. Proficient in Supply Chain & Logistics, Shipping & Receiving, Coordinating Transportation, International Sales, Basic Picking & Packing, and Leadership & Training. Over 10 years of Administrative & Business Operations, including Dispatching. Accurate typing speed of 60 WPM. Strong Organizational Skills, maintain Records & Files, and ability to follow the Chain of Command. Authorized to work in the US for any employer

Overview

7
7
years of professional experience

Work History

Sales Associate

Custom Ink
04.2022 - Current
  • Helped customers locate products and checked store system for merchandise on our website.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Generated new sales leads to achieve and exceed monthly sales goals and assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Monitored customers for signs of security concerns and escalated issues to management.

Supervisor

Fireleads inc
03.2020 - 11.2021
  • Filtering 911 Dispatch calls
  • Dispatching company clients who work in Emergency Restoration Services
  • Efficiently completing required documentation of each incident
  • Following all State & Legal protocols per Fire Station and per Fireleads
  • Social Media Influenced with restrictions to private information.

Repair Sales Manager

Helicopter Parts International Inc
11.2019 - 03.2020
  • Follow International Guidelines in accordance with ISO 9001:2015 FAA/ United States
  • Inventory Auditing
  • Administrative responsibilities included securing Solicitations (active bids) for Sales
  • Building and maintaining a professional and successful relationship with Clientele
  • Telephone skills included covering incomplete orders and achieving resolutions for our customers.

CPG Coordinator

Starbucks Roasting Plant
11.2017 - 10.2019
  • Previously was employed a year under ProLogistix, working as a temporary agent for Starbucks
  • Product communication for complete orders and inventory auditing
  • Responsible for shipping labels and packing slips
  • Administrative responsibility with International Clientele and all oversea sister businesses
  • Actively troubleshoot incomplete orders and achieve resolutions in a timely manner.

Food/Beverage Supervisor

The Nugget Casino
04.2016 - 12.2016
  • Administrative Inventory Audits of all bars and restaurants
  • Schedule and cover shifts as necessary
  • Propose and execute marketing plans and updating menu items accordingly
  • Work closely with Authorized Liquor and Food Distributors
  • Follow strict State Law Regulations for Public Gaming
  • Maintain a current licensed Gaming Authorization Card.

Education

No Degree - Business Management

University Of Phoenix
Lancaster, CA

High School Diploma -

Palmdale High School
Palmdale, CA
05.2008

Skills

  • Customer service
  • Documentation review
  • Customer support
  • Auditing
  • Quality Management
  • Logistics
  • Supply Chain
  • Procurement
  • ISO 9001
  • Restoration Industry Experience
  • Menu Planning
  • Quality Assurance
  • Negotiation
  • Internal Audits
  • Pricing
  • Assessments
  • Scheduling — Proficient
  • January 2022
  • Cross-referencing agendas and itineraries to avoid scheduling conflicts
  • Full results: Proficient
  • Customer focus & orientation — Proficient
  • Responding to customer situations with sensitivity
  • Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued
  • Development in any professional field

Timeline

Sales Associate

Custom Ink
04.2022 - Current

Supervisor

Fireleads inc
03.2020 - 11.2021

Repair Sales Manager

Helicopter Parts International Inc
11.2019 - 03.2020

CPG Coordinator

Starbucks Roasting Plant
11.2017 - 10.2019

Food/Beverage Supervisor

The Nugget Casino
04.2016 - 12.2016

No Degree - Business Management

University Of Phoenix

High School Diploma -

Palmdale High School

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Breanna Lamb