Kasaundra Reed
Palmdale,CA
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Owner
Pristine Clean
2017.03 - 2020.01
- Increased customer satisfaction providing exceptional service.
- Developed and maintained strong relationships with clients.
- Managed financial aspects of the business
- Implemented marketing strategies
- Negotiated contracts with suppliers.
- Mentored staff members on best practices in customer service.
- Hired trained, and managed a high-performing team of employees.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
Co Manager
Forever 21
2013.05 - 2017.03
- Collaborated with Store Manager.
- Managed adequate coverage scheduling for all employees
- Ensured compliance with company policies, procedures, and safety regulations by monitoring operations on a daily basis.
- Assisted in the recruitment process by conducting interviews.
- Coordinated visual merchandising efforts across different departments.
- Acted as a key liaison between employees and management, facilitating open communication channels and addressing concerns in a timely manner.
Manager
Panda Express
2010.10 - 2013.05
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
Service Deli Clerk
Vons
2005.08 - 2010.10
- Enhanced customer satisfaction by providing efficient and friendly service at the deli counter.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Collaborated with team members to meet daily sales goals and drive overall store success.
- Streamlined processes for faster service by pre-slicing popular deli meats during downtimes.
- Educated customers on various deli products, enhancing their shopping experience.
- Conducted regular equipment maintenance checks, minimizing downtime due to technical issues.
- Displayed excellent multitasking abilities while managing multiple customer requests simultaneously, increasing efficiency.
Education
No Degree - Real Estate
Antelope Valley College
Lancaster, CA06.2025
Dipolmia
Highland High School
Palmdale, CA06.2005
Skills
- Business Management
- Administrative Oversight
- Business Launch
- Team Oversight
- Financial Management
- Talent Development
- Product Branding
Certification
Nail tech Certificate
Body Sculpting Certificate
Timeline
Owner
Pristine Clean
2017.03 - 2020.01
Co Manager
Forever 21
2013.05 - 2017.03
Manager
Panda Express
2010.10 - 2013.05
Service Deli Clerk
Vons
2005.08 - 2010.10
No Degree - Real Estate
Antelope Valley College
Dipolmia
Highland High School
Nail tech Certificate
Body Sculpting Certificate
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