Summary
Overview
Work History
Education
Skills
Extracurricular Activities
Timeline
Generic

Kasen Palmer

Yonkers

Summary

Results-oriented Warehouse Team Member with a proven track record of improving efficiency and ensuring timely delivery of products. Utilized excellent communication skills to coordinate with other departments and develop new methods for optimizing warehouse operations. Proficient in loading and unloading, shipping and receiving, and stock control. Known for organizing storage areas and unpacking merchandise with precision.

Experienced in customer service with a focus on enhancing client satisfaction through effective communication and problem-solving skills. Demonstrated ability to manage time efficiently while completing tasks such as stocking and organizing merchandise, which parallels the organizational skills required in HVAC roles. Developed strategies for improving operational efficiency, showcasing a proactive approach to workflow management. Proven capability in coordinating with various departments to ensure product availability, reflecting strong teamwork and communication skills essential for HVAC technicians.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

PetSmart Charities
Midland
03.2025 - 08.2025
  • Assisted customers in selecting pet products and services, enhancing their overall shopping experience and satisfaction.
  • Responded to customer inquiries via phone and email, providing accurate information and resolving issues promptly.
  • Processed transactions efficiently, ensuring accurate billing and maintaining cash handling protocols.
  • Employed effective time management skills to complete daily stocking tasks within designated timeframes.
  • Engaged with customers to provide assistance and product information, fostering a welcoming shopping atmosphere.
  • Assisted customers in locating products on the shelf or in the backroom.

Warehouse Team Member

Just Supplies LLC
Denver city
06.2022 - 08.2022
  • Utilized excellent communication skills to effectively coordinate with other departments on product availability.
  • Assisted in developing new methods for improving efficiency in the warehouse operations process.
  • Developed effective strategies to ensure timely delivery of products to customers while meeting quality standards.
  • Organized storage areas by stacking boxes neatly according to size and weight requirements.

Education

Denver City Highschool
Denver city, TX
08.2019 - 03/2023

Skills

  • Loading and unloading
  • Shipping and receiving
  • Stock control
  • Unpacking merchandise
  • Customer service
  • Time management
  • Inventory management
  • Communication skills
  • Reading comprehension
  • Creative problem solving

Extracurricular Activities

Football Team

Timeline

Customer Service Representative

PetSmart Charities
03.2025 - 08.2025

Warehouse Team Member

Just Supplies LLC
06.2022 - 08.2022

Denver City Highschool
08.2019 - 03/2023
Kasen Palmer