Kasey Angel
Delaware
Summary
Dedicated professional with a strong background in customer service and teamwork. Recognized for mentoring and supporting staff while ensuring operational excellence. Prepared to leverage skills to improve team dynamics and enhance patient experiences.
Overview
12
12
years of professional experience
Work History
Chart Prep
Central Ohio Urology Group
Gahanna, OH
04.2019 - Current
- Demonstrated self-motivation while managing personal responsibilities effectively.
- Adapted quickly to fast-paced environments to ensure productivity.
- Collaborated effectively within a team while also excelling in independent tasks.
- Learned new processes quickly and adapted to changing situations successfully.
- Worked well in a team setting, providing support and guidance.
Team Lead
Prescription Hope
Westerville, OH
12.2014 - 03.2019
- Led team in executing medication assistance programs, enhancing patient access to essential treatments.
- Streamlined operations by implementing new workflows that improved efficiency and reduced processing time.
- Mentored staff on best practices for patient communication and data management systems.
- Mentored junior staff on best practices for patient communication and data management systems.
- Facilitated weekly employee meetings to provide goal updates, communicate new policies and address operational changes
- Managed employee performance and disciplinary matters, ensuring fair, consistent and policy-compliant resolution
- Facilitated training sessions for team members, promoting knowledge sharing and skill development within the department.
Education
High School Diploma -
Rutherford B. Hayes High School
Delaware, OHSkills
- Attention to detail
- Organization and time management
- Organizational skills
- Organizational management
- Data entry
- Problem-solving
- Teamwork and collaboration
- Dependable and responsible
- Friendly, positive attitude
Timeline
Chart Prep
Central Ohio Urology Group
04.2019 - Current
Team Lead
Prescription Hope
12.2014 - 03.2019
High School Diploma -
Rutherford B. Hayes High School