Kasey Martin
Trenton,NJ
Summary
Skilled administrative team member with in-depth understanding of medical standards, compliance requirements and operational procedures. Practiced problem-solver with friendly and caring mentality and excellent communication skills. Expertise in inventory management, customer service and inner-office operations.
Overview
3
3
years of professional experience
Work History
Veterinary Receptionist
US Army
Fort Carson, Colorado
07.2023 - Current
- Streamlined appointment scheduling process to improve patient experiences, increase provider efficiency, and maximize treatment room occupancy.
- Executed financial transactions accurately.
- Served as the primary contact for a busy animal care facility, managing a multi-line phone system and providing comprehensive information on pricing and services.
- Demonstrated deep understanding of international regulations for transporting pets.
Veterinary Administrative Support Assistant
US Army
Vicenza, Italy
06.2021 - 02.2023
- Managed all purchasing activities including office supplies, medications, and controlled substances as primary GPC holder.
- Aided in the preparation of essential documents, such as health certificates and surgical packets, for veterinary technicians before appointments.
- Facilitated the process of obtaining vital legal documents for pet travel by acting as a liaison between Italian ULSS office and military members.
- Oversaw incoming calls, facilitated payments, and efficiently managed appointment arrangements.
- Facilitated comprehensive briefings for newcomers and levies.
Education
Approved Veterinary Assistant - Veterinary Assisting
Vet Bloom-Med Certs
Online11-2021
High School Diploma -
Hamilton High School North-Nottingham
Hamilton, NJ06-2016
Licensee - Cosmetology And Hairstyling
Mercer County Technical School-Sypek
Pennington, NJ06-2016
Skills
- Customer Service
- Recordkeeping
- Educating Owners
- Veterinary Medical Records Software
- Filling Prescriptions
- Discharging Patients
Accomplishments
- Civilian of the 4th Quarter- Presented by Public Health Command Europe
References
References available upon request.
Timeline
Veterinary Receptionist
US Army
07.2023 - Current
Veterinary Administrative Support Assistant
US Army
06.2021 - 02.2023
Approved Veterinary Assistant - Veterinary Assisting
Vet Bloom-Med Certs
High School Diploma -
Hamilton High School North-Nottingham
Licensee - Cosmetology And Hairstyling
Mercer County Technical School-Sypek
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