Kasey N. McGuyre
Gulf Breeze,FL
Summary
A dynamic and versatile leader with over 10 years of experience in office environments, eye care facilities, and small business ownership.
Successfully founded and scaled Kasey's Cleaning & Organizing Services LLC, showcasing operations, strategic planning, and workforce management expertise. Proficient in marketing, communication, and fostering cross-functional teamwork to drive service quality and operational success. Eager to bring a proven ability to excel in demanding, high-pressure roles to new and challenging environments.
Overview
13
13
years of professional experience
Work History
Owner
Kasey's Cleaning & Organizing Services LLC
Pensacola, FL
09.2023 - Current
- Manage daily operations, including customer service, inventory management, and marketing strategies.
- Ensure compliance with state regulations, and stay informed about changes affecting small businesses.
- Maintain high standards of customer service through consistent quality assurance checks
- Negotiate contracts and agreements with partners, vendors, and clients.
- Develop and implement innovative strategies to improve efficiency and reduce waste.
- Create and execute comprehensive training programs for new hires.
- Conduct regular inspections to uphold cleanliness and quality standards.
- Handle bookkeeping functions, including invoicing, accounts payable, and accounts receivable.
- Utilize statistical analysis to inform and implement revenue growth strategies.
Certified Paraoptometric (CPO) & ALDO / Office Manager
Coastal Family Eyecare
Pensacola, FL
07.2020 - 08.2023
- Managed clinic operations, ensuring efficient patient flow, and adherence to schedules.
- Performed advanced screenings (OCT, visual fields, corneal topography, tonometry), and IPL treatments for dry eye.
- Assisted doctors with patient care, scribing, and chart coding.
- Trained employees to enhance patient care and operational efficiency.
- Verified insurance coverage, filed claims, and resolved patient concerns.
- Oversaw inventory management, accounts payable, and sales tracking.
- Performed preliminary eye exams, including visual acuity tests and color vision tests.
- Maintained a clean work environment by sterilizing instruments after each use.
- Managed and maintained patient records, ensuring confidentiality and compliance with healthcare regulations.
- Facilitated the ordering and dispensing of eyeglasses and contact lenses, ensuring timely delivery to patients.
- Performed frame and lens selection consultations, providing personalized recommendations based on patient needs.
- Ensured that all medical equipment was functioning properly before use.
- Scheduled patient appointments, maximizing clinic efficiency and improving patient satisfaction.
- Educated patients on contact lens care, insertion, removal, and hygiene practices.
Lead Technician
Gulf Coast Vision Center
Pensacola, FL
01.2019 - 03.2020
- Supervised clinic workflow and supported doctors in patient care and administrative duties
- Trained and mentored new employees to improve knowledge and performance
- Maintained up-to-date knowledge of current technology trends.
- Calibrated and maintained optometric equipment, ensuring accuracy and reliability of test results.
- Documented patient care by charting patient condition and treatment in records.
- Maintained a clean work environment by sterilizing instruments after each use.
- Communicated with patients to obtain and document medical histories.
- Contacted insurance companies to verify coverage information prior to treatment.
- Facilitated the ordering and dispensing of eyeglasses and contact lenses, ensuring timely delivery to patients.
- Performed frame and lens selection consultations, providing personalized recommendations based on patient needs.
- Conducted comprehensive pre-test procedures, including visual acuity, color vision, pressure tests, and auto-refraction.
- Assisted junior technicians in resolving complex technical problems.
Lead Technician
Sight & Sun Eye Works/Clarkson Eyecare
Pensacola, FL
08.2014 - 05.2018
- Managed patient care processes and ensured that doctors adhered to their schedules.
- Trained new employees on screening machines and office procedures.
- Assisted patients with selecting and fitting eyeglasses, and handled insurance verification.
- Maintained up-to-date knowledge of current technology trends.
- Coordinated with vendors to ensure timely delivery of products or services.
- Conducted comprehensive pre-test procedures, including visual acuity, color vision, pressure tests, and auto-refraction.
- Scheduled patient appointments, maximizing clinic efficiency and improving patient satisfaction.
- Provided visual field testing to evaluate peripheral vision and detect abnormalities.
- Sent patient prescriptions to pharmacies and scheduled future appointments.
- Educated patients on contact lens care, insertion, removal, and hygiene practices.
- Determined the most appropriate tools and treatments for specific eye problems.
- Cleaned and performed minor maintenance on examination equipment and glasses.
- Assisted optometrists with patient eye exams, ensuring accurate diagnosis and optimal patient care.
Server / Bartender
Oops Alley Bar & Grill
Pensacola, FL
01.2012 - 01.2015
- Delivered exceptional service in high-volume environments and special events
- Managed closing duties, cash handling, and ensured customer satisfaction
- Prepared checks, itemizing total meal costs and taxes.
- Garnished dishes and beverages to serve visually appealing menu items.
- Completed opening and closing checklists to ensure smooth restaurant operations.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Communicated effectively with kitchen staff regarding order status updates.
- Trained new employees on restaurant procedures and plating techniques.
- Processed payments from customers using cash registers or POS systems.
Education
High School Diploma/GED -
Santa Rosa High School
01.2011
Some College (No Degree) - Working towards
ONLINE
Continuing Education - opticians license
Lash lift & Tint certificate -
Skills
- Leadership and integrity: Inspire trust while driving team success
- Adaptability: Thrive under pressure in fast-paced environments
- Business Operations: Skilled in strategic planning, contracts, and efficiency optimization
- Team management: Develop and lead productive, motivated teams
- Communication and collaboration: Build relationships, and foster teamwork
- Marketing expertise: Execute social media campaigns and growth strategies
- Multitasking and organization: Balance priorities for seamless project execution
Timeline
Owner
Kasey's Cleaning & Organizing Services LLC
09.2023 - Current
Certified Paraoptometric (CPO) & ALDO / Office Manager
Coastal Family Eyecare
07.2020 - 08.2023
Lead Technician
Gulf Coast Vision Center
01.2019 - 03.2020
Lead Technician
Sight & Sun Eye Works/Clarkson Eyecare
08.2014 - 05.2018
Server / Bartender
Oops Alley Bar & Grill
01.2012 - 01.2015
High School Diploma/GED -
Santa Rosa High School
Some College (No Degree) - Working towards
ONLINE
Continuing Education - opticians license
Lash lift & Tint certificate -
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