Kasey Rucker
Dunmore,Pennsylvania
Summary
Maintained organized, current and efficient office records by consistently addressing issues and keeping files properly stored. Effectively reduced inefficiencies and storage needs by archiving aging files and eliminating redundancies. Systematic and knowledgeable with strong attention to detail and strong work ethic. Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills. Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy. Hardworking employee enthusiastic about learning the IT field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Hardworking and passionate job seeker with strong organizational skills eager to secure the Systems Support Specialist position. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Clerical Assistant II
Office Of Youth And Family Services
05.2023 - Current
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Interacted with customers by phone, email, or in-person to provide information.
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support, addressing routine, and special requirements.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Composed sensitive, confidential reports and documentation.
- Maintained records of material flow, compiling and organizing related data.
- Routed business correspondence, documents, and messages to correct departments and staff members.
- Managed relational database to store information for reference, reporting, and analysis.
Driver
Uber
03.2018 - 12.2021
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Delivered goods and products to customer on time and in excellent condition.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads, and avoiding dangerous driving actions.
- Obtained signatures from customers upon delivery of goods.
- Drove safely in various weather and road conditions to avoid accidents.
- Cleaned vehicle regularly to maintain professional appearance.
- Minimized liability by consistently following road rules when driving.
- Upheld high standards of professionalism and discretion when working with high-value clients.
- Answered, scheduled, and responded to reservation calls at specific times and locations.
Powder Coat Technician
Cornell Cookson
03.2017 - 03.2018
- Prepared parts for coating and followed all procedures regarding powder coating application.
- Observed safety protocols set by company to avoid hazardous conditions.
- Verified production workflow, quality parts and delivery met required timeframes.
- Identified issues with paint viscosity and flow before projects were negatively affected.
- Inspected completed work for adherence to very strict guidelines and highest quality standards.
- Provided supervisor with daily status report on all job tasks and workers' duties.
- Removed surface imperfections, applied special undercoats and sealed seams to ready surfaces for paint application.
- Held or positioned spray guns to direct spray onto articles.
- Executed work orders for painting team as part of larger project schedule.
- Custom mixed colors to match customers' desired color.
- Determined paint flow, viscosity and coating quality using visual inspections and viscometers.
- Met exacting tolerances when sanding and sealing final finishes.
- Turned dials, handwheels, valves or switches to regulate conveyor speeds, machine temperature, air pressure and circulation.
- Filled hoppers, reservoirs and pans with material used to coat, paint or spray using conveyors or pails.
- Skilled at working independently and collaboratively in a team environment.
Warehouse Material Handler
CPG International
11.2015 - 03.2017
- Observed safety procedures and practices to prevent injury.
- Collaborated within team environment to coordinate and streamline warehouse processes.
- Located materials and supplies by pulling and verifying items on production orders.
- Maintained inventory by identifying, labeling and placing materials and supplies in stock.
- Sorted materials for scanning to meet production goals.
- Cleaned, sanitized and maintained equipment and storage areas to comply with health regulations and quality standards.
- Operated material handling equipment to receive and ship freight.
- Leveraged forklift, hand truck or electric dolly to move or stack materials.
- Identified, communicated and resolved issues to avoid disruptions in material movement.
- Organized and stacked various materials.
- Worked closely with teammates to coordinate tasks and support safety.
- Loaded and unloaded items to move between storage shelves and vehicles.
- Collected and packed materials for shipping, inspecting packaging slips for accuracy before departure.
- Loaded and unloaded goods from warehouse to trucks for shipping or storage.
- Tracked outgoing and incoming shipments of materials, updating inventory frequently.
Education
High School Diploma -
West Johnston High School
Benson, NC06.2009
Skills
- Data Recording
- Recording Messages
- Document Control
- Office Equipment
- Document Typing and Formatting
- Data Entry
- Organizational Management
- Office Supplies and Inventory
- Reading Comprehension
- Records Preparation
- Database Uploading
- Government Forms
- Microsoft Office
- Clerical Experience
Certification
- Certified AppleCare Technician, Apple, Inc. - 2012
- Licensed Cable Technician - CableVision - 2013-2016
- Certified Forklift Operator, CPG International/Cornell Cookson - 2015-2018
- Certified Low Voltage Technician - CableVision - 2013-2016
Languages
English
Native or Bilingual
Timeline
Clerical Assistant II
Office Of Youth And Family Services
05.2023 - Current
Driver
Uber
03.2018 - 12.2021
Powder Coat Technician
Cornell Cookson
03.2017 - 03.2018
Warehouse Material Handler
CPG International
11.2015 - 03.2017
High School Diploma -
West Johnston High School
- Certified AppleCare Technician, Apple, Inc. - 2012
- Licensed Cable Technician - CableVision - 2013-2016
- Certified Forklift Operator, CPG International/Cornell Cookson - 2015-2018
- Certified Low Voltage Technician - CableVision - 2013-2016
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