Kasey R. Wilson

Dynamic leader with over a decade of experience in customer service, team supervision, and airport operations, including direct management of janitorial contracts at Northwest Florida Beaches International Airport (ECP). Skilled in fostering safe, compliant, and customer-focused environments while driving operational excellence. Adept at coordinating cross-departmental efforts, resolving customer inquiries, and implementing strategic solutions to meet performance goals. Committed to Southwest Airlines’ values of inclusion, safety, and exceptional service, with a proven ability to lead teams to exceed expectations.

• Eligible to obtain SIDA badge and meet ECP airport requirements.
• Prepared to obtain Ground Security Coordinator (GSC) qualification and comply with DOT drug and alcohol testing.
• Committed to maintaining Southwest’s appearance and attendance standards.

• Contracts Manager, Airport Janitorial, G.W. Industries, Panama City, FL (Oct 2010 – Jul 2012): Managed 14 employees at ECP, ensuring high-quality janitorial services through scheduling and quality inspections.
• Supervisor, G.W. Industries of the Big, Panama City, FL (Feb 2010 – Oct 2010): Oversaw 6 employees and DOT contract machinery, managing 260 miles of litter pickup and mowing with a focus on safety and efficiency.
• Assistant Landfill Manager, Emerald Waste Services/Big Wheel, Panama City, FL (Jan 2003 – Jun 2007): Led 29 employees and maintained equipment worth $7 million, ensuring operational compliance and safety.

• U.S. Citizen, meeting Southwest’s employment eligibility requirements.
• Physically capable of lifting 70+ pounds, working in outdoor conditions, and performing duties in a fast-paced airport environment.
• Passionate about continuous learning and leadership development, aligning with Southwest’s commitment to employee growth.