Kasey Samluk
Newark ,DE
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
15
15
years of professional experience
Work History
Medical Assistant
Nemours
07.2013 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Rooming patients for visit by obtaining medical history and symptoms while maintaining timely flow.
- Built strong relationships with patients and boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Administered vaccines, PPD's, performed POC testing, and basic lab testing.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Patient Services Representative
Delaware Ophthalmology Consultants
10.2009 - 06.2013
- Maintained patient confidentiality by adhering to HIPAA regulations and diligently updating records as needed.
- Resolved patient complaints promptly, demonstrating empathy and understanding while seeking mutually beneficial solutions.
- Managed high call volume, prioritizing urgent issues and directing calls appropriately for optimal resolution.
- Implemented effective time management strategies that allowed me to balance multiple responsibilities, resulting in improved productivity and patient satisfaction.
- Greeted and assisted patients with check-in procedures.
Education
High School Diploma -
Thomas McKean High School
Wilmington, DEMedical Assistant
Dawn Career Institute
Wilmington, DESkills
HIPAA Compliance
Patient Scheduling
Customer Service
Medical terminology knowledge
Vital signs monitoring
EMR / EHR
Direct Patient Care
CPR
Reliable team player
Accomplishments
- Recognized for the Daisy Award
- Good Catch Certificate Of Recognition
- Nominated for Associate of the Year
Timeline
Medical Assistant
Nemours
07.2013 - Current
Patient Services Representative
Delaware Ophthalmology Consultants
10.2009 - 06.2013
High School Diploma -
Thomas McKean High School
Medical Assistant
Dawn Career Institute
Similar Profiles
Carrie JohnsonCarrie Johnson
MRI Technologist Assistant at NemoursMRI Technologist Assistant at Nemours
Jocelyn SmithJocelyn Smith
Physician Authorization Specialist at NemoursPhysician Authorization Specialist at Nemours
Christopher ZelayaChristopher Zelaya
Clinical Service Specialist at NemoursClinical Service Specialist at Nemours