Kasey Ventura
Homestead,FL
Summary
Detail-oriented Medical Records Clerk at Miami Hematology & Oncology Assoc, skilled in HIPAA compliance and records management. Enhanced patient data accessibility through streamlined filing processes and effective communication. Proven ability to train staff and improve workflow efficiency, ensuring accuracy in insurance verifications and patient
Overview
8
8
years of professional experience
Work History
Medical Records Clerk
Miami Hematology & Oncology Assc
07.2021 - Current
- Managed patient data entry and retrieval using electronic health record systems.
- Ensured accuracy of medical records by conducting regular audits and quality checks.
- Coordinated with healthcare providers to obtain missing or incomplete documentation.
- Processed patient requests for medical records in compliance with HIPAA regulations.
- Streamlined filing processes, enhancing record accessibility for clinical staff.
- Trained new staff on record-keeping procedures and software usage effectively.
- Ensured HIPAA compliance by adhering to strict confidentiality guidelines when handling sensitive patient information.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Scanned medical records in digital format for easy retrieval and accessibility.
- Communicated effectively with staff, patients, and insurance companies by email and telephone.
- Assisted in preparation of medical reports for external parties.
- Maintained accuracy, completeness, and security for medical records and health information.
- Processed insurance verifications efficiently, ensuring accuracy in patient information and coverage details.
- Communicated effectively with patients regarding their insurance status, addressing inquiries and concerns promptly.
- Trained new staff on verification procedures and system navigation to enhance team performance.
- Implemented workflow improvements to reduce verification turnaround times and enhance service delivery.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Coordinated communication between patients and healthcare providers, ensuring timely information flow.
- Processed patient registrations and insurance verifications with high accuracy.
- Managed patient scheduling and appointment confirmations, enhancing office efficiency.
- Collaborated with medical staff to support seamless workflow during busy periods.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
Business Office Assistant
Coral Reef Nursing and Rehab Center
12.2017 - 03.2020
- Managed daily office operations, ensuring smooth workflow and effective communication among team members.
- Coordinated scheduling for meetings, optimizing time management and enhancing productivity across departments.
- Processed invoices and expense reports, maintaining accuracy and compliance with company policies.
- Assisted in the implementation of new office procedures, improving overall efficiency and organization.
- Developed and maintained filing systems, facilitating quick access to important documents and information.
- Provided administrative support for special projects, contributing to successful completion within deadlines.
- Responded to inquiries from callers seeking information.
- Compiled and analyzed data to produce reports.
- Coordinated and scheduled meetings and appointments.
- Supported staff on special assignments and ad hoc projects.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Reviewed files, records and other documents to obtain information to respond to requests.
Education
GED -
N/A
Skills
- HIPAA compliance
- Customer service
- Written and verbal communication
- Medical terminology
- Scheduling appointments
- Records management
- Insurance verification
- Medical translation
- Doctor communication
- Patient information verification
- Demographics information
- Protected health information
- Attention to detail
- Microsoft Excel
- Scanning and imaging software
- Insurance eligibility
- Fluent bilingualism
Languages
Spanish
Full Professional
Timeline
Medical Records Clerk
Miami Hematology & Oncology Assc
07.2021 - Current
Business Office Assistant
Coral Reef Nursing and Rehab Center
12.2017 - 03.2020
GED -
N/A
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