Kashaiye Davis
Plant City
Summary
Professional with strong background in eligibility assessment and client service. Skilled in analyzing applications, verifying information, and ensuring compliance with regulations. Known for effective teamwork, adaptability, and achieving results. Proficient in managing caseloads, problem-solving, and maintaining confidentiality with focus on accuracy and efficiency.
Overview
7
7
years of professional experience
Work History
Eligibility Specialist
Heartland for Children
02.2022 - Current
- Evaluated applicant eligibility for various programs, ensuring compliance with federal and state regulations.
- Collaborated with stakeholders to streamline application processes and improve service delivery efficiency.
- Implemented quality assurance measures to ensure accuracy in eligibility assessments and minimize errors.
- Evaluated financial documents to accurately assess income levels, assets, expenses, and other relevant factors impacting client eligibility status.
- Processed and certified documents for accuracy and compliance with government regulations.
- Followed guidelines when reviewing applicant data to determine eligibility for economic assistance.
- Analyzed data trends to identify areas for process improvement and enhance overall program effectiveness.
Cashier
Computers and More
07.2021 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer throughout shifts, minimizing discrepancies.
- Assisted in training new cashiers on operational procedures and customer service standards.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Sorter
Stryker
03.2021 - 07.2021
- Operated sorting machinery to efficiently categorize items for distribution.
- Ensured quality control by inspecting sorted materials for defects.
- Collaborated with team members to streamline sorting processes and reduce errors.
- Trained new staff on safe handling procedures and operational standards.
Team Lead
Walmart
03.2019 - 02.2021
- Assisted team members in achieving daily goals and objectives
- Supported project coordination and communication among team stakeholders
- Learned operational processes to enhance team efficiency and productivity
- Adapted quickly to changing tasks while maintaining high-quality standards
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Worked different stations to provide optimal coverage and meet production goals.
Education
High School Diploma -
Plant City High School
Plant City, FLSkills
- Data entry
- Effective communication skills
- Microsoft office
- Telephone etiquette
- Application review
- Documentation and paperwork
- Customer service
- Work ethic and integrity
- Cash handling
- Cleaning and sanitizing
- Reliability and punctuality
- Conflict resolution
Timeline
Eligibility Specialist
Heartland for Children
02.2022 - Current
Cashier
Computers and More
07.2021 - Current
Sorter
Stryker
03.2021 - 07.2021
Team Lead
Walmart
03.2019 - 02.2021
High School Diploma -
Plant City High School
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