Kashayl Deering
Jacksonville,FL
Summary
Quality driven leader, supporting exceptional employee training nd development capabilities. Supports hoshin goals by developing team and individual strategies, objectives, operational standards and expectations for safety, quality, and efficiency. Motivated to drive productivity, utilization, and efficiency goals through proactive and hands -on leadership.
Overview
8
8
years of professional experience
Work History
Customer Service Representative
Maximus
Jacksonville, FL
10.2023 - 11.2024
- Take inbound and outbound calls
- Provided prompt customer support with a professional, friendly, and patient attitude
- Completed customer insight reports and input sensitive data
- proactively memorized knowledge of company products to provide helpful suggestions and recommendations to customers
- Demonstrated ability to work in a fast paced, high volume environment by scheduling and dispatching for 50+ customers daily through phone
- Gave accurate and appropriate information to answer questions, troubleshoot issues and resolve complaints
TOYOTA- VEHICLE OPERATOR
Performance personnel
Jacksonville, FL
06.2022 - 09.2023
- Inspect vehicles or equipment to ensure compliance with rules,standards. or regulations for shipment.
- install any necessary add-ons.
- health check vehicles to ensure codes are cleared and any dash lights are off.
TOYOTA- VEHICLE OPERATOR
Kelly Services
Jacksonville, FL
08.2020 - 02.2021
- Inspect vehicles or equipment to ensure compliance with rules, standards or regulations for shipment
- Yard scanning
- Printing and hanging work orders for vehicles
- Locate vehicles if dealership wanted to make changes to the vehicle which is label changes (Upgrade wheels, add/remove mats, add/remove packages etc.)
- Track down priority and aged vehicles to make sure they are shipped to dealer in a timely manner.
- Developing critical thinking skills to best solve short-term and long- term issues as they arise.
Warehouse Associate
Amazon
Jacksonville, FL
08.2019 - 02.2020
- Used pallet jacks to move items to and from warehouse locations.
- Examined packages and goods for damage and notified vendors of replacement needs.
- Stored items in orderly and accessible manner in warehouse tool rooms, supply rooms, or other areas.
Cashier
Harvey's Grocery Store
Jacksonville, FL
07.2016 - 02.2018
- Collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products, answered questions and offered product advice.
- Worked closely with front-end staff to assist customers.
Education
High School Diploma -
William M. Raines High School
Jacksonville, FL05.2018
Skills
- Communication skills
- Skilled collaborator
- Flexible
- Critical thinking
- Constantly striving to improve
- High achiever
- Active listening
- fast learning
- strong work ethic
- Handling pressure
Timeline
Customer Service Representative
Maximus
10.2023 - 11.2024
TOYOTA- VEHICLE OPERATOR
Performance personnel
06.2022 - 09.2023
TOYOTA- VEHICLE OPERATOR
Kelly Services
08.2020 - 02.2021
Warehouse Associate
Amazon
08.2019 - 02.2020
Cashier
Harvey's Grocery Store
07.2016 - 02.2018
High School Diploma -
William M. Raines High School