Kasheena Campbell Frazier
Far Rockaway,USA
Summary
Dynamic professional with extensive experience in medical office administration, dedicated to optimizing daily operations and enhancing patient flow. Proficient in medical terminology and skilled in utilizing electronic health record systems for organized and accurate information management. Possesses a strong understanding of patient scheduling, insurance verification, and confidentiality protocols, contributing to a seamless healthcare experience. Committed to fostering a welcoming environment while upholding the highest standards of patient care and operational efficiency.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Senior Medical Secretary
NSLIJ- Health System: Long Island Jewish Medical Center
09.2006 - Current
- Sorain, Allscripts, all Microsoft applications
- Senior Medical Secretary to the Department of Cardiology. Record Keeping, Scheduling, Communication, Calendaring, Billing and Insurance, Detail Oriented, Patient Interaction, EMR, Problem Solving, and Investigative Work.
Administrative Assistant/Temporary
Lloyd Staffing Agency
04.2006 - 08.2006
- Supported the Director of LIRR project, and provided clerical tasks. Assigned clients to temporary positions. Administrative Support, Clerical Skills, Data Entry.
Secretary/Temporary: Estee Lauder
Core Staffing Agency
12.2005 - 02.2006
- Gave clerical support to the Human Resources Department.
Specimen Technician
Quest Diagnostics
05.2004 - 12.2004
- Provided tedious data entry, and specimen preparation for chemist, doctors, and clients.
Railroad Clerk
New York City Transit Authority
09.1999 - 03.2001
- Responsible for taking cash for metro cards, and tokens
- Performed multiple clerical tasks and was in charge of large amounts of money while making sure booth funds were accounted for.
Retirement Investment Analyst
Chase Manhattan Bank
01.1999 - 09.1999
- Processed Excel spreadsheets to track interest earned.
- Recorded and updated customer information and handled large volume of data entry.
- Responsible of mail distribution, scheduling appointments, and clerical responsibilities.
Administrative Assistant
The Jewish Board of Family and Children Services
01.1998 - 12.1998
- Prepared client charts, and assisted in customer service
- Organized staff meetings and holiday events
- Performed all secretarial and clerical tasks as needed
Sales Support
Tiffany & Company
08.1997 - 01.1998
- Provided excellent customer service, for customers requesting appraisal for their jewelry
- Assisted clients in making informed decisions on high-value purchases by sharing expert knowledge of gemstones, metals, and designs.
- Greeted customers, helped locate merchandise, and suggested suitable options.
Education
No Degree - Law
LaGuardia Community College
Long Island City, NYSkills
- HIPAA regulations
- Professional telephone etiquette
- Telephone customer support
- Effective communication
- Electronic health records experience
- Medicare/Medicaid
- Patient scheduling proficiency
- Staff training and development
- Insurance verification
- Medical terminology expertise
- Medical office procedures
- Healthcare compliance
- Appointment coordination
- Policy and procedure implementation
- Medical records management
- Microsoft office suite proficiency
Certification
- Mediation-2002
Timeline
Senior Medical Secretary
NSLIJ- Health System: Long Island Jewish Medical Center
09.2006 - Current
Administrative Assistant/Temporary
Lloyd Staffing Agency
04.2006 - 08.2006
Secretary/Temporary: Estee Lauder
Core Staffing Agency
12.2005 - 02.2006
Specimen Technician
Quest Diagnostics
05.2004 - 12.2004
Railroad Clerk
New York City Transit Authority
09.1999 - 03.2001
Retirement Investment Analyst
Chase Manhattan Bank
01.1999 - 09.1999
Administrative Assistant
The Jewish Board of Family and Children Services
01.1998 - 12.1998
Sales Support
Tiffany & Company
08.1997 - 01.1998
No Degree - Law
LaGuardia Community College
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