Customer service professional and experienced educator with a proven ability to build rapport—whether guiding students in the classroom or supporting customers in fast-paced service environments, it’s two fields that may seem distinct but share a common thread: the ability to listen, connect, and help people reach a resolution or a breakthrough moment.
Work History
Inventory Specialist
2 Years 1 Month
Walgreens | 07.2024 - Current
Managed inventory levels using advanced tracking systems to ensure product availability.
Collaborated with team members to streamline receiving processes and improve workflow efficiency.
Executed daily inventory counts, identifying discrepancies and implementing corrective measures.
Maintained a clean and well-organized work environment, promoting safety and efficiency among team members.
Teacher
Kids R Kids Learning Academy | 2023 - 2024
Designed engaging lesson plans to foster student learning and development.
Implemented classroom management strategies to maintain a positive learning environment.
Developed individualized educational programs to meet diverse student needs.
Collaborated with parents and teachers to support student progress and well-being.
Organized educational activities that promote social skills and teamwork among students.
Crew Member
9 Years
McDonald's | 08.2017 - 2018
Provided exceptional customer service, ensuring a positive dining experience for all guests.
Operated kitchen equipment and adhered to food safety standards, maintaining quality control.
Collaborated with team members to efficiently prepare and serve menu items during peak hours.
Managed cash register transactions accurately, ensuring proper handling of payments.
Assisted in training new crew members on operational procedures and best practices.
Resolved customer complaints promptly, fostering a welcoming atmosphere and encouraging repeat visits.
Manager
Foot Locker | 2020 - 2023
Led team in achieving sales targets through effective merchandise presentation and customer engagement.
Oversaw inventory management, ensuring optimal stock levels and minimizing discrepancies.
Trained and mentored staff on product knowledge and customer service best practices.
Implemented operational processes that improved store efficiency and reduced turnaround time.
Money Handling skills, also opening & closing the store.
Education
No Degree - Business
Miami University | Oxford, OH
High School Diploma
Bowen James High School | Chicago, IL | 06.2020
Skills
Teamwork and collaboration
Customer service
Reliability and punctuality
Activites
* I served at my last church City gate in Cincinnati Oh in Kids Co. from pre school to middle school.
* I serve at Chase oaks on legacy in Kids co as well from pre school to middle school kids now.