Kasi Kirby
Summary
Dynamic Shift Lead at Terry's Market with a strong focus on customer service and employee training. Successfully enhanced team motivation and maintained high safety standards while overseeing cash handling procedures. Recognized for delivering exceptional guest service and fostering a welcoming atmosphere, ensuring a positive experience for all patrons.
Overview
5
5
years of professional experience
Work History
Shift Lead, Cashier
Terry's Market
09.2020 - 07.2025
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
Education
High School Diploma -
Noble High School
Noble, OK05-2001
Skills
- Customer service focus
- Employee training
- Guest service
- Team motivation
Timeline
Shift Lead, Cashier
Terry's Market
09.2020 - 07.2025
High School Diploma -
Noble High School