Offering strategic mindset and ability to quickly learn and adapt to new operational environments. Brings strong understanding of organizational processes and keen eye for detail. Ready to use and develop problem-solving and analytical skills in Maritime agency role.
Work History
Operations Manager
2 Years 2 Months
Danner's Incorporated | 08.2024 - Current
Directed daily operations, aligning staffing, workflow, and priorities with service expectations.
Trained team members on procedures, quality standards, and safe work practices.
Scheduled labor resources to balance workload, coverage, and productivity requirements.
Maintained compliance with company policies, safety standards, and operational procedures.
Supervised operations staff and kept employees compliant with company policies and procedures.
Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Developed and maintained relationships with external vendors and suppliers.
Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
Developed and implemented strategies to maximize customer satisfaction.
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Interacted well with customers to build connections and nurture relationships.
Trained and guided team members to maintain high productivity and performance metrics.
Education
High School Diploma
Vidor High School | Vidor, TX | 05-2007
Skills
Problem-solving
Team leadership
Operations management
Customer service
Operations monitoring
Operational efficiency
Decision-making
Planning and implementation
Staff training
Staff management
Operations oversight
Performance monitoring
Employee motivation
Staff development
Client relationships
Schedule management
Personal Information
ID Type: Employee's social security number
ID Number: 593-76-8695
W-2 Wage and Tax Statement
22222
Void
For Official Use Only
OMB No. 1545-0008
1 Wages, tips, other compensation 14085.03
2 Federal income tax withheld 1002.00
3 Social security wages 14085.03
4 Social security tax withheld 873.27
5 Medicare wages and tips 14085.03
6 Medicare tax withheld 204.23
7 Social security tips
8 Allocated tips
9
10 Dependent care benefits
11 Nonqualified plans
12a See instructions for box 12
13 Statutory employee Retirement plan Third-party sick pay
12b
12c
12d
14 Other
15 State Employer's state ID number
16 State wages, tips, etc.
17 State income tax
18 Local wages, tips, etc.
19 Local income tax
20 Locality name
Form W-2 Wage and Tax Statement 2024 0000/1030D
Department of the Treasury - Internal Revenue Service
For Privacy Act and Paperwork Reduction Act Notice, see the separate instructions.
Copy A For Social Security Administration - Send this entire page with Form W-3 to the Social Security Administration; photocopies are not acceptable.