KASIA BROOKS
Philadelphia,PA
Summary
Well-rounded and focused student with a passion for providing exceptional customer service. Possesses strong organizational and time management skills. Able to work efficiently in fast-paced environments and handle multiple tasks simultaneously. Peers consider me to be a very warm, friendly and outgoing person to work with. Experienced professional with solid background in retail.
Overview
5
5
years of professional experience
Work History
Server
Peaches
Brooklyn, NY
07.2021 - 11.2022
- Jotted down customer orders and promptly delivered food and drinks
- Provided excellent customer service by anticipating needs and responding promptly to requests
- Checked patron identification to verify minimum age requirements for consumption of alcoholic beverages
- Delivered customer checks and securely processed credit card or cash payments
- Prepared hot, cold and mixed drinks for patrons and chilled bottles of wine
Store Associate
Walgreens Corporate
Jamaica, NY
03.2019 - 01.2020
- Labeled, tagged, and sorted merchandise for sale
- Performed general store maintenance for clean store appearance
- Greeted customers and answered questions, assisting with needs and finding items
- Answered customer inquiries regarding available products and services
- Checked merchandise for inventory records and made note of most successful products
Customer Service Cashier
Popeyes
Jamaica, NY
04.2018 - 07.2018
- Assisted customers with product selection, inquiries, and order customization requests
- Maintained high standards of customer service during high-volume, fast-paced operations
- Managed customer accounts and kept accurate records of customer transactions
- Adhered to all health code regulations regarding food handling practices within the store
- Built positive relationships with customers by providing friendly and helpful service
- Processed cash, check, and credit cards for customer purchases
Education
Associate in Business Administration - Business Administration
Berkeley College
NY06.2026
High School Diploma -
John Bowne
Flushing, NY06-2020
Skills
- Excellent people skills
- Exceptional customer service
- Detail-oriented
- Cross-selling products and services
- Leadership
Timeline
Server
Peaches
07.2021 - 11.2022
Store Associate
Walgreens Corporate
03.2019 - 01.2020
Customer Service Cashier
Popeyes
04.2018 - 07.2018
Associate in Business Administration - Business Administration
Berkeley College
High School Diploma -
John Bowne
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