KASIANE VASILOPOULOS
Chicago,IL
Summary
Dedicated Medical Staff Office Manager with a strong focus on credentialing compliance and operational management. Oversee provider onboarding processes and maintain adherence to medical staff bylaws, ensuring readiness for regulatory surveys. Enhance departmental efficiency through effective budget management and performance evaluation strategies.
Overview
20
20
years of professional experience
Work History
Medical Staff Office Manager
Endeavor Health – Swedish Hospital
Chicago, IL
06.2021 - Current
- Report directly to the Chief Medical Officer, providing direction and strategic oversight across the full scope of medical staff operations for a large academic health system.
- Lead all Medical Staff Office functions including credentialing, privileging, and regulatory compliance for physicians and Advanced Practice Providers (APPs).
- Oversee provider onboarding and verification processes, ensuring compliance with Medical Staff Bylaws and state/federal regulations.
- Oversaw appointment and reappointment processes, evaluating applications and supporting documentation for compliance with bylaws and standards to ensure regulatory readiness.
- Led data collection and review for Focused Professional Practice Evaluation (FPPE) and Ongoing Professional Practice Evaluation (OPPE).
- Streamlined department operations to enhance efficiency and effectiveness., including budget planning, staff hiring, and performance evaluations to optimize resource allocation.
- Developed and implemented strategies for medical staff services, aligning operations with organizational goals and corporate strategies for improved service delivery.
- Developed strong partnerships with medical staff and leadership to align goals. with medical staff, clinical leadership, and senior management to ensure coordination of administrative goals.
- Oversaw demographic data maintenance across two credentialing databases.
Medical Staff Office Manager
West Suburban Medical Center
Oak Park, IL
03.2021 - 05.2021
- Reported to the CEO and Chief Quality Officer; supervised and evaluated the Credentialing Specialist.
- Coordinated and monitored new physician application processes, ensuring timely approval by Board of Trustees.
- Oversaw reappointment and provisional review processes in collaboration with Medical Records, Quality Improvement, IT, and Department Chairpersons.
- Managed logistics for Credentials Committee, Medical Executive Committee, and Professional Affairs Committee meetings, including agendas, minutes, and follow-up actions.
- Coordinated non-applicant temporary privileges and proctors.
- Prepared Medical Staff Department budget and monthly variance reports, contributing insights during IAMSS and Illinois AMSS chapter meetings.
Contracted Medical Staff Professional
The Hardenbergh Group (PeaceHealth, Springfield, OR)
01.2021 - 02.2021
- Migrated privilege forms from legacy system to VerityStream, improving data accessibility for PeaceHealth.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
Medical Staff Office Manager
MacNeal Hospital
Berwyn, IL
04.2017 - 06.2020
- Reported to the Chief Medical Officer, providing supervisory and administrative services for the Medical Staff Office.
- Coordinated new physician and reappointment applications, ensuring timely processing and compliance for Board of Trustees approval.
- Oversaw information collection and distribution for Credentials Committee, Executive Committee, Board of Trustees, and Department meetings; prepared agendas, transcribed minutes, and ensured follow-up actions were completed.
- Monitored non-applicant temporary privileges, proctors, and Locum Tenens; maintained Policy and Procedure Manual.
- Prepared Medical Staff and Medical Director budgets and monthly variance reports.
- Maintained physician licensure and malpractice insurance currency. oversaw data entry in the MSOW credentialing database.
- Conducted staff performance evaluations and organized Medical Staff events, enhancing team engagement and community relationships.
Credentialing Manager
Cardiothoracic & Vascular Surgical Associates, S.C.
Oak Lawn, IL
03.2015 - 02.2017
- Oversaw end-to-end credentialing and re-credentialing for physicians, PAs, NPs, and certified surgical assistants at a private multi-specialty surgical group.
- Ensured adherence to JCAHO, NCQA, and CAQH standards, facilitating uninterrupted operations and provider participation.
- Enrolled and revalidated providers with Medicare and Medicaid (IMPACT) for new and existing applicants.
- Maintained IL, IN, and WI state medical licenses, DEA certificates, and professional liability insurance for all providers.
- Monitored board certification status, staff dues, and credentialing requests, streamlining database management for enhanced provider oversight.
Credentials Investigator
Northwestern Memorial Hospital
Chicago, IL
05.2006 - 10.2014
- Ensured compliance in credentialing and recredentialing processes for physicians, dentists, psychologists, APNs, and PAs; managed the full confidential credentials process from initiation through committee review to uphold quality assurance.
- Conducted primary source verification for all required credentials data elements; directed inquiries to data banks, licensing agencies, and regulatory bodies per accreditation and federal/state requirements.
- Examined applications for completeness, identified adverse data elements, and resolved discrepancies to ensure accurate credentialing.
- Performed investigative credentialing procedures at one of the nation's leading academic medical centers and primary teaching hospital for Northwestern University's Feinberg School of Medicine.
- Reviewed clinical privilege applications and released delineation forms while analyzing verifications.
- Compared malpractice litigation history reported by applicants and prepared discrepancy reports for credentials compliance coordinator and associate general counsel.
- Functioned as the first point of contact for professional applicants, advising division and department heads, practice administrators, and partners on application deficiencies and regulatory standards.
- Compiled comprehensive credentials profile reports to facilitate managed care credentialing for affiliates and served as liaison for managed care credentialing for NM affiliates.
Education
Bachelor of Science - Nutrition Science
Kaplan University
Davenport, IA05-2016
Skills
- Credentialing systems
- Regulatory compliance
- Credentialing compliance
- Data analysis
- Credentialing management
- Document management
- Regulatory oversight
Affiliations
- Secretary, Illinois Association of Medical Staff Services (IAMSS) | October 2025 – Present
- Prepare meeting agendas with the President and distribute to Board of Directors members prior to meetings.
- Record and prepare minutes of Board of Directors meetings; serve as custodian of all IAMSS Board minutes.
- Provide follow-up correspondence as directed by the Board; attend and participate in 75%+ of all Board meetings annually.
Timeline
Medical Staff Office Manager
Endeavor Health – Swedish Hospital
06.2021 - Current
Medical Staff Office Manager
West Suburban Medical Center
03.2021 - 05.2021
Contracted Medical Staff Professional
The Hardenbergh Group (PeaceHealth, Springfield, OR)
01.2021 - 02.2021
Medical Staff Office Manager
MacNeal Hospital
04.2017 - 06.2020
Credentialing Manager
Cardiothoracic & Vascular Surgical Associates, S.C.
03.2015 - 02.2017
Credentials Investigator
Northwestern Memorial Hospital
05.2006 - 10.2014
Bachelor of Science - Nutrition Science
Kaplan University