Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Verified insurance of patients to determine eligibility.
Filed and updated patient information and medical records.
Liaised between patients, insurance companies, and billing office.
Server
Mama Inez
Pocatello, ID
10.2019 - 03.2025
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Private Nanny
Scott Meissner
Pocatello, ID
04.2021 - 09.2023
Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
Played games, worked on puzzles, and read books to young children.
Built positive and nurturing environments to support child social and emotional growth.
Established clear expectations for behavior, setting boundaries to create a respectful atmosphere within the home.
Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
Implemented daily routines for optimal child development and created a structured environment.
Educational Assistant
Pocatello Valley Montessori School
Pocatello, ID
08.2021 - 12.2021
Developed strong rapport with students, fostering trust and mutual respect to create a positive classroom atmosphere conducive to learning.
Encouraged social-emotional growth among students by modeling appropriate behavior and guiding conversations around self-awareness, empathy, and responsible decisionmaking.
Supported student learning objectives through personalized and small group assistance.