Kasidy Marshall
Wentzville,MO
Summary
Proven to excel in fast-paced environments, I leveraged my multitasking abilities and exceptional customer service skills at Tap & Grill Lakeside Brew Haus to enhance guest experiences and maintain high cleanliness standards. My background also includes improving service efficiency and fostering team collaboration, demonstrating a strong work ethic and problem-solving abilities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Server
Tap & Grill Lakeside Brew Haus
05.2022 - 08.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Merchandiser
Southern Glazer's Wine and Spirits
11.2023 - 07.2024
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
Caddie
TopGolf
03.2020 - 09.2021
- Maintained smooth pace of play for golfers on course.
- Cleaned and maintained balls, clubs, and course amenities.
- Assisted players in improving game play.
- Carried two bags of clubs for full 18-hole rounds of golf.
Education
High School Diploma -
Francis Howell, High School
Saint Charles, MO06.2019
Skills
- Strong Work Ethic
- Exceptional customer service
- Professional Appearance
- Hospitality service expertise
- Cleanliness standards
- Service prioritization
- Performance Improvement
- Suggestive Selling
- Team Player
- Reliable and Responsible
- Warm and Friendly
- Adaptable and Flexible
- Reliability
- Multitasking
- Multitasking Abilities
- High Energy and Stamina
- Team Leadership
- Problem-Solving
- Cool Under Pressure
- Excellent Communication
- Relationship Building
- Attention to Detail
- Decision-Making
- Teamwork and Collaboration
- Effective Communication
- Time Management
- Conflict and Complaint Resolution
- Cleaning and sanitizing
- Organizational Skills
- Active Listening
- Problem-solving abilities
- Ability to Lift 30 Pounds
- Upselling
- Hospitality best practices
- Time management abilities
Timeline
Merchandiser
Southern Glazer's Wine and Spirits
11.2023 - 07.2024
Server
Tap & Grill Lakeside Brew Haus
05.2022 - 08.2024
Caddie
TopGolf
03.2020 - 09.2021
High School Diploma -
Francis Howell, High School
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