Kasino Garland
Stockbridge,GA
Summary
Developed exceptional communication and problem-solving skills in fast-paced customer service environment, consistently ensuring customer satisfaction and loyalty. Excel at managing high-volume inquiries and resolving complex issues efficiently. Seeking to transition into new field where these transferable skills can drive success and contribute to team-oriented setting.
Overview
1
1
year of professional experience
Work History
Inbound Customer Service Representative
Modivcare
11.2024 - Current
Assist members with transportation to and from appointments
Assist members in resolving issues with previous appointments
Assist members with a transportation recovery where a scheduled trip has failed
Assist members with benefits eligibility
Education
No Degree - Business
Gordon State College
Barnesville, GA05-2027
High School Diploma -
Rockdale County High School
Conyers, GA05-2023
Skills
- Inbound sales
- High-volume call centers
- Computer skills
- Call center experience
- Complaint handling
- Customer service
- Problem-solving skills
Timeline
Inbound Customer Service Representative
Modivcare
11.2024 - Current
No Degree - Business
Gordon State College
High School Diploma -
Rockdale County High School
Similar Profiles
Ethan BosleyEthan Bosley
HR Generalist at ModivcareHR Generalist at Modivcare
Savannah WilliamsSavannah Williams
Customer Service Representative at ModivcareCustomer Service Representative at Modivcare
Melanie JohnsonMelanie Johnson
Customer Service Representative at ModivcareCustomer Service Representative at Modivcare
Janel RodgersJanel Rodgers
Budget Analyst(Hybrid) at Department of RevenueBudget Analyst(Hybrid) at Department of Revenue
Kelly BellKelly Bell
Front End Team Lead at WalmartFront End Team Lead at Walmart