Summary
Overview
Work History
Education
Skills
Timeline
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KASSANDRA A. REINOSO

Summary

. Energetic server with background in high-volume restaurant environments. Knows how to deliver superior guest service while maintaining professional rapport with team members. Strong skills in order and payment processing, upselling techniques and keeping areas clean and well-stocked. Committed to enhancing customer satisfaction by delivering memorable dining experiences.

Overview

6
6
years of professional experience

Work History

Server

Ofena - Fine Dining Italian Restaurant
San Francisco
08.2025 - 12.2025
  • Took care of tables in a fine dining environment
  • Performed wine service
  • Informed guests of daily specials
  • Recommended food pairings and menu items
  • Took care of private dining room with up to 50 guests
  • Prepared tables for special occasions, birthdays, anniversaries, business meetings
  • Served, Hosted, Bussed, Server Assisted

Server / Food Runner / Opener / Closer

Olive Garden
04.2023 - 07.2025
  • Delivered exceptional dining experiences
  • Consistently exceeded add-on sales goals
  • Took orders and recommended food and beverages
  • Performed prebussing and food running
  • Managed 3-6 tables efficiently to ensure timely food and beverage delivery.

Server

Niko Niko Sushi
02.2024 - 07.2024
  • Provided table service and handled online orders

Supervisor / Shift Lead

Baskin-Robbins
01.2020 - 01.2023
  • Trained, hired, and led crew
  • Placed weekly shipments
  • Managed customer service and cash handling
  • Key holder responsible for opening and closing store

Education

Bachelor of Science - Sales

San Francisco State University
San Francisco
01-2027

Associate of Science - Business

Glendale Community College
Glendale, CA
06-2025

High School -

Glendale High School
Glendale
01.2022

Skills

  • Customer service excellence
  • Effective communication
  • Team collaboration
  • Time management
  • Attention to detail
  • Organizational skills
  • Problem-solving abilities
  • Outgoing personality
  • Food handler certification
  • Responsible beverage service certification

Timeline

Server

Ofena - Fine Dining Italian Restaurant
08.2025 - 12.2025

Server

Niko Niko Sushi
02.2024 - 07.2024

Server / Food Runner / Opener / Closer

Olive Garden
04.2023 - 07.2025

Supervisor / Shift Lead

Baskin-Robbins
01.2020 - 01.2023

Bachelor of Science - Sales

San Francisco State University

Associate of Science - Business

Glendale Community College

High School -

Glendale High School
KASSANDRA A. REINOSO