Kassandra Cardona
Edinburg,TX
Summary
Motivated leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shift Supervisor
Exotic Berry
Edinburg, Texas
08.2023 - Current
- Arranged and replenished displays and merchandise racks to maintain store appearance.
- Coached teams members, delivering candid feedback on expectations and performances.
- Fostered collaboration among team members using strong communication and prompt conflict resolution.
- Coached and developed staff using variety of soft skills and technical abilities.
- Created successful shift plans, adjusting team member line-up to achieve shift efficiency.
EMT Internship
Edinburg Regional Hospital
Edinburg, TX
10.2022 - 06.2023
- Administered first aid treatment or life support care to sick or injured persons in prehospital setting.
- Monitored communication equipment to maintain contact with dispatcher.
- Comforted and reassured patients.
- Communicated with dispatchers and treatment center personnel to provide information about situation, to arrange reception of victims and to receive instructions for further treatment.
- Documented patient information, treatments provided, and changes in condition on appropriate forms.
- Maintained vehicles and medical and communication equipment and replenished first aid equipment and supplies.
Manager's Assistant
Cute as a Cookie
Mcallen, Texas
03.2021 - 06.2022
- Analyzed and resolved quality and customer service issues, recommending system improvements.
- Established control systems for cost and labor, meeting budget guidelines.
- Evaluated systems and procedures, identifying and implanting improvements.
Education
High School Diploma -
Robert Vela High School
Edinburg, TX06-2023
Certificate - Emergency Medical Technology
South Texas College
Mcallen, TX05-2023
Skills
- Inventory Control
- Strong Work Ethic
- Efficient Task Prioritization
- Patience and Empathy
- Positive Attitude
- Effective Communication
- Adaptability and Flexibility
- Quick Learner
- Leadership Abilities
Certification
- EMT Certification
- BLS Certification
Languages
English
Full Professional
Spanish
Limited
Timeline
Shift Supervisor
Exotic Berry
08.2023 - Current
EMT Internship
Edinburg Regional Hospital
10.2022 - 06.2023
Manager's Assistant
Cute as a Cookie
03.2021 - 06.2022
High School Diploma -
Robert Vela High School
Certificate - Emergency Medical Technology
South Texas College
- EMT Certification
- BLS Certification
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