Kassandra Escobedo

• Sanitized, restocked, and organized exam rooms and medical equipment.
• Obtained client medical history, medication information, symptoms, and allergies.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Performed medical records management, including filing, organizing and scanning documents.
• Performed routine laboratory test, including blood, draws, and specimen collection
• Administrative injections and assigned with diagnostic testing as needed
• Schedule patient’s appointments and manage to schedule system
• Documented patient information accurately in electronic health records
• Proceed patient insurance information and assist with building inquiries

• Fostered teamwork by promoting a positive work environment through regular communication and recognition of outstanding performances.
• Oversaw daily operations of service team, delegating tasks and training new staff members.
• Resolved kitchen errors and order discrepancies with efficiency.
• Managed cash handling processes, ensuring accurate tip calculations for all staff at night’s end.
• Addressed complaints and concerns with professionalism and care.
• Demonstrated knowledge in opening and closing procedures to maintain operational continuity.
• Bussed and reset tables to keep dining room and work areas clean.
• Consistently met or exceeded sales goals through upselling techniques.

Welcomed and seated customers, ensuring a pleasant dining experience.

Accurately took orders and processed payments efficiently.

Answered phone inquiries regarding menu items, specials, and pricing details.

Demonstrated strong multitasking skills by managing multiple tables simultaneously without sacrificing service quality.

Utilized POS system for order placement, bill management, and complimentary item handling.

Served food and beverages promptly with attentive focus on customer needs.