Kassandra Espre
Snazzy’s Bar & Grill
Savannah,GA
2
Languages
12
years of professional experience
Experienced professional with over 10 years in management, customer service, and business operations. Skilled in payroll processing, employee scheduling, onboarding, and team leadership. Expertise in fostering client relationships, managing priorities, and enhancing operational efficiency.
Work History
Manager | Bartender
9 Years 7 Months- Managed inventory control, optimizing stock levels to reduce waste and improve profitability.
- Manage daily business operations in a fast-paced environment.
- Create and oversee employee schedules.
- Process payroll and maintain accurate employee records.
- Complete new hire onboarding and enter employee information into company systems.
- Review and process invoices while maintaining organized business records.
- Train, supervise, and mentor employees to ensure exceptional customer service.
- Resolve customer concerns professionally and efficiently.
- Assist with inventory management and operational planning.
- Support business growth by maintaining excellent customer relationships.
Server | Bartender
6 Years 6 Months- Provided outstanding customer service in a high-volume restaurant, enhancing guest satisfaction.
- Developed strong relationships with customers, fostering loyalty and repeat visits.
- Worked collaboratively with management and team members to exceed customer expectations.
- Collaborated with management and team members to consistently exceed customer expectations.
- Managed cash handling and POS transactions accurately.
Education
High School Diploma
Skills
Sales & Customer Relations
Team Leadership
Employee Scheduling
New Hire Onboarding
Payroll Processing
Invoice Processing
Cash Handling & POS Systems
Office support
Office Administration
Microsoft Office (Word
Excel
Outlook)
Data Entry
Time Management
Organization
Problem Solving
Communication
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Manager | Bartender
Snazzy’s Bar & Grill
01.2017 - CurrentRead More
Server | Bartender
Hooters
03.2014 - 09.2020Read More
Effingham County High School
High School Diploma
Read More