Kassandra Kowalski
Riverside,CA
Summary
Experienced with providing care and attention to animals in professional setting. Utilizes knowledge of animal behavior and health to maintain safe and nurturing environment. Track record of effectively managing daily tasks and ensuring well-being of all animals under supervision.
Overview
21
21
years of professional experience
Work History
Animal Care Technician
Riverside County Department of Animal Services
Jurupa Valley , Ca
07.2022 - Current
- Maintained clean and safe living environments for animals by conducting regular inspections and cleaning enclosures thoroughly.
- Restrained animals safely during exams and procedures.
- Provided compassionate care to animals by giving attention, grooming, and socialization opportunities.
- Contributed to successful adoptions through careful evaluation of potential adopters'' compatibility with available animals.
- Educated caregivers and pet owners on animal care, nutrition, and disease management.
- Trained new staff on cleaning and animal care.
- Liaised with potential adopters, matching animals with suitable homes based on behavior and needs.
- Provided compassionate end-of-life care, ensuring dignity and comfort for animals in their final moments.
- Fostered clean and safe environment, performing regular cleaning and maintenance of animal enclosures.
- Monitored animals for behavioral problems and signs of health issues.
Assistant Manager
Dominos Pizza Inc.
8300 Limonite Ave. Jurupa Valley, Ca 92509
01.2018 - 07.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Dog Groomer
Scrubby Puppy Pet Wash & Salon
Rancho Cucamonga, CA
06.2011 - 08.2012
- Skillfully managed difficult pets using patience and expert handling techniques, ensuring a stress-free experience for both animals and their owners.
- Maintained a clean, safe, and hygienic work environment for optimal pet care and customer satisfaction.
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
- Prepared pets for grooming by conducting thorough assessments of their coat condition, overall health, and temperament, ensuring an appropriate and safe approach.
- Educated clients on proper at-home pet care, strengthening their bond with their pets while promoting healthy habits between visits.
- Managed appointment scheduling efficiently, ensuring timely service delivery to maximize daily productivity.
- Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
- Swabbed ears to remove wax and dirt, removing extra hair to allow air to circulate freely and avoid infection.
- Washed, trimmed, and brushed animals to maintain good grooming standards.
General Merchandise Lead
Stater Brothers Markets
Norco, CA
12.2004 - 04.2008
- Maintained detailed records of inventory levels, sales performance, and employee productivity to facilitate data-driven decisionmaking.
- Provided exceptional customer service by promptly addressing inquiries, resolving issues, and offering personalized product recommendations.
- Implemented staff training programs to improve product knowledge and enhance overall sales performance.
- Streamlined inventory management processes, resulting in reduced overstock and increased turnover rates.
- Improved store layout by strategically organizing product displays for better visibility and accessibility.
- Developed seasonal merchandising plans aligned with current market trends to attract customers during peak shopping periods.
- Designed product displays to attract customers and increase sales.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Education
High School Diploma -
Norte Vista High School
Riverside, CA06-2004
Skills
- Animal Care
- Cash Management
- Empathetic Patience
- Efficient Store Management
- Effective Team Leadership
Timeline
Animal Care Technician
Riverside County Department of Animal Services
07.2022 - Current
Assistant Manager
Dominos Pizza Inc.
01.2018 - 07.2022
Dog Groomer
Scrubby Puppy Pet Wash & Salon
06.2011 - 08.2012
General Merchandise Lead
Stater Brothers Markets
12.2004 - 04.2008
High School Diploma -
Norte Vista High School