Kassandra Montoya
Noti,OR
Summary
Results-oriented Resident Care Manager known for strong problem-solving and attention to detail. Extensive background in clinical assessment and medication management, ensuring high standards of resident care and safety.
Overview
17
17
years of professional experience
Work History
Resident Care Manager
Avamere Riverpark Of Eugene
Eugene, OR
06.2019 - Current
- Led care team to ensure high standards of resident support and satisfaction.
- Developed and implemented individualized care plans for diverse resident needs.
- Trained and mentored staff on best practices in resident care and safety protocols.
- Collaborated with healthcare professionals to optimize treatment plans and outcomes.
- Evaluated resident progress regularly, adjusting care strategies as necessary for improvement.
- Facilitated family meetings to address concerns and improve overall resident experience.
- Educated and evaluated clinical and support staff regarding care quality management regulations and standards of care.
- Coordinated transition plans for residents moving between levels of care or returning home after rehabilitation, ensuring continuity of services and seamless transitions.
Licensed Practical Nurse
Avamere Rehab of Eugene
Eugene, OR
08.2014 - 06.2019
- Administered medications and monitored patient vitals to ensure optimal health outcomes.
- Collaborated with nursing teams to develop and implement individualized care plans.
- Educated patients and families on health management strategies and post-discharge care.
- Assisted in patient assessments, documenting findings accurately for healthcare records.
- Assisted with admissions, appointments, transfers, and discharges.
- Demonstrated excellent technical skills in wound dressing changes, IV therapy administration, catheter insertion, and other routine nursing procedures.
- Provided compassionate palliative care for terminally ill patients while supporting their emotional needs during end-of-life stages.
Medication Technician
Southtowne Living Center
Eugene, OR
06.2009 - 08.2014
- Administered medications to residents accurately and on schedule.
- Collaborated with nursing staff to ensure safe medication management practices.
- Monitored residents for side effects and reported concerns to healthcare professionals.
- Educated residents and families about medication usage and potential interactions.
- Trained new staff on medication administration protocols and safety procedures.
- Reordered medication to maintain adequate supply.
- Documented medication administration into electronic medical records (EMR) to avoid duplication of medication dosages.
Education
No Degree - Licensed Practical Nurse
Pioneer Pacific College
Eugene, OR02-2014
High School Diploma -
West Lane Tech
Eugene06-2009
Skills
- Clinical leadership
- Clinical assessment
- Physical assessments
- Staff leadership
- Care planning
- Medication management
- Staff management
- Admissions assessments
- Patient care management
- Discharge planning
- Problem-solving
- Attention to detail
- Time management
- Problem-solving abilities
- Active listening
- Effective communication
- Team building
- Conflict resolution
- Patient advocacy
- Interpersonal skills
Timeline
Resident Care Manager
Avamere Riverpark Of Eugene
06.2019 - Current
Licensed Practical Nurse
Avamere Rehab of Eugene
08.2014 - 06.2019
Medication Technician
Southtowne Living Center
06.2009 - 08.2014
No Degree - Licensed Practical Nurse
Pioneer Pacific College
High School Diploma -
West Lane Tech