Kassandra Pantoja
Pharr
Summary
Highly motivated professional demonstrates ability to develop and implement successful plans of action to address individual needs. Possesses strong problem-solving skills to reduce barriers. Committed to helping individuals and families.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Case Manager
Pharr Housing Authority
08.2016 - Current
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Monitored clients' progress and tracked client services to provide crisis interventions.
- Developed comprehensive discharge plans to transition clients to appropriate service providers in community.
- Developed and implemented safety plans for clients at risk of harm to provide protection.
- Participated in community events to promote services and engage with public.
Education
High School Diploma -
Psja Early College High School
San Juan, TX06.2014
Skills
- Crisis Situations
- Eligibility Assessment
- Complex Problem-Solving
- Tenant Rights
- Client Needs Assessment
- Case Planning and Management
- Complaint Reviews
- Desktop and Laptop Computers
- Word Processing
- Paperwork Organization
- Communications Strategies
- Networking with Staff
Languages
English
Full Professional
Spanish
Limited Working
Certification
- Certified Income and Rent Specialist, Texas Housing Association - 2018 - Ongoing
- Executive Certificate in Finance for Non-Financial Managers, UTRGV - 2023 - Ongoing
- Computer Application Specialist, South Texas College - 2014 - Ongoing
Timeline
Case Manager
Pharr Housing Authority
08.2016 - Current
High School Diploma -
Psja Early College High School
Similar Profiles
DANIEL D. PINCOCKDANIEL D. PINCOCK
Executive Administrator at Housing Authority of the County of Salt Lake (HACSL) (dba Housing Connect)Executive Administrator at Housing Authority of the County of Salt Lake (HACSL) (dba Housing Connect)
Joyce Humphrey-SilerJoyce Humphrey-Siler
Housing Counselor at Fort Worth Housing Solutions (formerly Fort Worth Housing Authority)Housing Counselor at Fort Worth Housing Solutions (formerly Fort Worth Housing Authority)
Ardina WilliamsArdina Williams
Customer Experience Manager at Housing Authority of New Orleans (HANO)Customer Experience Manager at Housing Authority of New Orleans (HANO)
Roel Sergio Lopez GarciaRoel Sergio Lopez Garcia
Distrubution clerk at CorneliusDistrubution clerk at Cornelius
ROBERTO PACHECOROBERTO PACHECO
Customer Solutions Agent at Charter ComunicationCustomer Solutions Agent at Charter Comunication