KASSEM HAMID
Dearborn Heights,MI
Summary
Licensed LPN and previously a patient care technician with a solid foundation in clinical assessment and effective communication. Experienced in monitoring vital signs and responding to emergencies, committed to delivering high-quality patient care and supporting healthcare teams.
Overview
3
3
Languages
1
1
Certification
6
6
years of professional experience
Work History
Licensed Insurance Agent
Auto Club Group
Dearborn Heights, Michigan
02.2025 - Current
- Trained new agents on company policies and effective sales techniques.
- Resolved client inquiries and complaints promptly to ensure satisfaction.
- Advised clients on their insurance needs and coverage options based on individual requirements.
Patient Care Technician
Trinity Health Hospital
Livonia, Michigan
02.2021 - 01.2025
- Monitored vital signs and reported changes to healthcare team.
- Responded quickly in emergency situations by providing appropriate first aid measures.
- Assisted with patient transfers from bed to wheelchair or stretcher as needed.
- Performed EKGs, phlebotomy, and other laboratory tests.
Education
Practical Nurse - Nursing
Ross Medical Education Center
Sylvania, OH04-2026
Bachelor of Science - Biology
Wayne State University
Detroit, MI05-2022
Skills
- Insurance regulations
- EKG administration
- Client assessment
- Customer service
- Fundamental nursing practices
- Risk management
- Healthcare compliance
Certification
Licensed Practical Nurse
LANGUAGES
English: Native/ Bilingual
Native or Bilingual
Arabic: Native/ Bilingual
Native or Bilingual
French
Full Professional
Timeline
Licensed Insurance Agent
Auto Club Group
02.2025 - Current
Patient Care Technician
Trinity Health Hospital
02.2021 - 01.2025
Bachelor of Science - Biology
Wayne State University
Practical Nurse - Nursing
Ross Medical Education Center