Summary
Overview
Work History
Education
Skills
Affiliations
Certification
References
Timeline
Generic

Kassi Doonan

Woodhull,IL

Summary

Adaptable Manager offers many years of experience coordinating operations to achieve organizational goals. Communicative team leader with expertise in strategic planning and inventory management. Committed to driving improvements through innovation and leadership.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Manager

SUBWAY®Restaurants
Woodhull, IL
05.2005 - 12.2024
  • Maintained safe working and guest environment to reduce risk of injury and accidents.
  • Promoted safe working conditions by monitoring safety procedures and equipment.
  • Coached staff on strategies to enhance performance and improve customer relations.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Oversaw food preparation, production and presentation according to quality standards.
  • Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
  • Explained goals and expectations required of trainees.
  • Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
  • Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
  • Resolved and investigated complaints regarding service, food quality and accommodations.

Manager

Parker Run Vineyards
New Windsor, IL
03.2022 - 11.2023
  • Restocked beer and liquor regularly and after special events.
  • Developed drink recipes and menus to meet customer preferences while optimizing profitability.
  • Ensured compliance with local health codes regarding food storage temperatures or alcohol serving guidelines.
  • Maintained cleanliness standards throughout the bar area including countertops, shelves and equipment.
  • Reorganized bar stations to streamline service flow.
  • Identified needs of customers promptly and efficiently.

Bar Owner

City Limits Saloon
Viola, IL
02.2012 - 10.2019
  • Created effective business plans to focus strategic decisions on long-term objectives.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Analyzed industry trends to develop competitive strategies.

Education

High School Diploma -

Alwood
Woodhull, IL
05-2005

Some College (No Degree) - Crimnial Justice

Black Hawk College
Moline, IL

Skills

  • Marketing
  • Product management
  • Expense tracking
  • Staff development
  • Skype
  • Disciplinary techniques
  • Recruiting and interviewing
  • Task delegation
  • Inventory management

Affiliations

  • I have coached football, volleyball, soccer, basketball, and softball for Alwood Elementary school.
  • I was on the AYSA board for youth sports for 6 years and 4 of those years i was secretary.
  • I was a volunteer firefighter for Clover township fire department for 4 years.
  • I never miss my kids sporting activities or Extra curricular activities

Certification

  • I have a food manager license

References

References available upon request.

Timeline

Manager

Parker Run Vineyards
03.2022 - 11.2023

Bar Owner

City Limits Saloon
02.2012 - 10.2019

Manager

SUBWAY®Restaurants
05.2005 - 12.2024

High School Diploma -

Alwood

Some College (No Degree) - Crimnial Justice

Black Hawk College

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Kassi Doonan