Kassi Hartley
Green Valley,AZ
Summary
Detail-oriented Receptionist with over 6 years of experience in front desk operations, managing customer inquiries and scheduling appointments. Strong communication skills facilitate positive interactions with clients and team members. Improved office processes to enhance workflow and client satisfaction while effectively multitasking in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Receptionist
Shades of Gray Art Gallery
Clayton, NC
08.2020 - 06.2025
- Greeted and welcomed visitors with a friendly demeanor.
- Delivered exceptional customer service during interactions with internal and external customers, fostering positive relationships.
- Scheduled and confirmed appointments.
- Scheduled appointments for clients, customers, and other visitors.
- Updated and recorded customer or client information to maintain accounts.
- Coordinated daily calendars, scheduled appointments, and organized office events to ensure smooth operations.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Executed customer payment transactions efficiently using cash registers and point-of-sale terminals in compliance with company policies.
Logo Designer
Kenly Custom Shop
Kenly, North Carolina
08.2019 - 08.2024
- Collaborated with clients to clarify branding needs, resulting in tailored logo designs.
- Developed logos for a variety of clients, including businesses and organizations.
- Utilized design software to create high-quality visual assets that aligned with client objectives.
- Used Adobe Creative Suite programs such as Photoshop, Illustrator, InDesign, and After Effects to create logos.
- Ensured timely delivery of projects while maintaining design standards.
- Assisted other designers in developing unique concepts for new logo designs.
- Managed multiple design projects, delivering on time while ensuring compliance with brand standards.
- Produced digital graphics, including website elements, email templates, and social media visuals.
- Created print materials, such as brochures, flyers, and business cards, from concept to completion.
Education
Associate of Arts - Business
Johnston Community College
Smithfield, NC08-2019
Skills
- Appointment scheduling
- Calendar management
- Schedule management
- Customer service
- Client relationship management
- Telephone skills
- Office software proficiency
- Attention to detail
- Time management
- Problem solving
- Effective communication
- Typing speed
- Calm demeanor
- File management
Timeline
Receptionist
Shades of Gray Art Gallery
08.2020 - 06.2025
Logo Designer
Kenly Custom Shop
08.2019 - 08.2024
Associate of Arts - Business
Johnston Community College