Kassidey Varljen
Georgetown,Texas
Summary
Dedicated and detail-oriented professional with extensive experience in the restaurant industry, specializing in cash handling and financial transactions. Proven track record of maintaining accurate and secure financial records while ensuring exceptional customer service. Possesses strong organizational skills and a keen eye for detail, contributing to efficient cash management processes. Adept at fostering positive relationships with customers and team members. Seeking a challenging role in the restaurant industry to leverage my cash handling expertise and contribute to the success of a dynamic team. Dependable Server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Hard Count Kitchen
Georgetown, TX
04.2024 - Current
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Host
Longhorn Steakhouse
Georgetown, TX
06.2022 - 08.2023
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
Host
Applebee's Grill + Bar
Georgetown, TX
08.2021 - 05.2022
- Answered customer questions about hours, seating, and menu information.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Education
High school diploma -
Georgetown High School
05.2023
Skills
- Cash register
- Customer service
- Communication skills
- Restaurant experience
- Computer skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Professional Appearance
- Hospitality service expertise
- Memory retention
- Cleanliness standards
- Safe Food Handling
- Menu Memorization
- Food Running
- Service prioritization
- Sales expertise
- Performance Improvement
Certification
- BLS certification 06/2024, 06/2026
- Food Handler Certification, 05/13/26, 05/13/26
- Dental Assistant Certification ( In progress complete in August.)
Timeline
Server
Hard Count Kitchen
04.2024 - Current
Host
Longhorn Steakhouse
06.2022 - 08.2023
Host
Applebee's Grill + Bar
08.2021 - 05.2022
High school diploma -
Georgetown High School