Kassidy Gault

General Manager

• Oversee a team of 8-12 employees.
• Train new and existing employees.
• Maintain a high standard for employee service and product knowledge.
• Develop sales strategies for a variety of products and train staff to employ these strategies.
• In charge of day to day operations.
• Balancing drawers and making bank deposits.
• Scheduling and payroll

Wine & Spirits Buyer

• Communicate with vendors regarding inventory needs and negotiated prices to maintain profit margins.
• Maintain key item stock levels, write and expedite purchase orders.
• Develop and improve account relationships.
• Represent company in high profile surveys.
• Analyze inventory usage and assess trends to provide maximum coverage for each time period.
• Check in shipments while verifying price, quantity and quality of goods.
• Complete all receiving of weekly inventory in computer database.
• Organize racks and shelves to maintain store's visual appeal.
• Improve merchandising strategies.
• Build long term customer relationships.

• Provided an elevated customer experience to generate a loyal clientele.
• Answered product questions with up-to-date knowledge of sales and store promotions.
• Maintained cleanliness and presentation of stock room and production floor.
• Routinely answered customer questions regarding merchandise and pricing.
• Earned management trust by serving as key holder, responsibly opening and closing store.

• Cultivated a customer-focused shopping environment.
• Used time efficiently when not serving customers, including stocking shelves and replenishing displays.
• Received and unloaded incoming shipments.
• Prepared merchandise for sales floor.

• Completed store opening and closing procedures.
• Trained and mentored new employees.
• Accepted and processed customer returns.
• Processed cash, credit, debit and check payments.
• Counted out cash drawers and balanced totals.
• Oversaw team of 5 employees.
• Opened inventory boxes and restocked shelves.