KASSIDY GONZALES
Richmond,Texas
Summary
I am seeking employment with a company where i can grow professionally and personally and fully use my skills for the success of the organization.
Overview
7
7
years of professional experience
Work History
Server
Outback Steakhouse
Richmond, TX
11.2023 - Current
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Provided excellent customer service to ensure satisfaction.
Customer Service Associate
All American Arborists
Richmond, Texas
06.2021 - 12.2022
- Assisted customers with product selection, order entry, and payment processing
- Developed an extensive knowledge of company products, services, and policies to effectively answer customer questions.
Swim Instructor
Lifetime Fitness
Cinco Ranch, Texas
01.2020 - 05.2021
- Provided swimming instruction to students of various ages and ability levels
- Communicated with parents and guardians about student progress and challenges
- Demonstrated proper swimming techniques to individuals, small groups, and large classes
- Adapted teaching methods to meet the needs of each student.
Receptionist
Bikram yoga studio
Katy, Texas
02.2019 - 01.2020
- Greeted visitors warmly and ensured they had a positive experience
- Handled cash and credit card payments with accuracy
- Assisted with administrative tasks such as filing documents, copying materials.
To gos and cashier
Swinging door
Richmond, Texas
08.2017 - 01.2019
- Operated cash register and accurately processed payments, returns, and exchanges
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning
- Helped servers by delivering and refilling beverages, pre-bussing tables, and resolving guest requests.
Skills
- Food Preparation and Safety
- Sales Expertise
- To-Go Order Preparation
- Dining Customer Service
- Positive And Friendly Attitude
Timeline
Server
Outback Steakhouse
11.2023 - Current
Customer Service Associate
All American Arborists
06.2021 - 12.2022
Swim Instructor
Lifetime Fitness
01.2020 - 05.2021
Receptionist
Bikram yoga studio
02.2019 - 01.2020
To gos and cashier
Swinging door
08.2017 - 01.2019