Summary
Overview
Work History
Education
Skills
Languages
Certification
Accomplishments
Timeline
Generic

Kassidy Koeppen

Eau Claire,WI

Summary

Knowledgeable Bar Manager trained in bar operations and offering diligent leadership, planning and organizational skills. Dedicated to maximizing profits with dynamic cost controls and promotional strategies. Skilled team builder and trainer with solid customer service background.

Dedicated Daycare Teacher well-versed in building adaptive curriculum to stimulate learning and development. Patient and personable team player committed to promoting safe and nurturing environment.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Security/Bartender/Lead/General Manager

Hart Inc.
Eau Claire, WI
09.2023 - Current
  • Built a personable and professional hospitality team and ensured staff were well-trained and consistently supported.
  • Reviewed monthly sales reports to identify areas of improvement and growth opportunities.
  • Developed drink recipes and menus to meet customer preferences while optimizing profitability.
  • Enforced safety regulations and ensured proper sanitation practices were followed by all employees.
  • Attend weekly meetings with administrators to discuss business strategies.
  • Created promotional materials such as flyers or posters to advertise specials or upcoming events.
  • Managed day-to-day operations including opening and closing duties, scheduling shifts for employees, cash handling procedures and payroll processing.

Bartender/General Lead/Assistant General Manager

Fortney Hospitality Group
Eau Claire, WI
09.2020 - 08.2023
  • Performed scheduled weekly inventory counts and supply audits.
  • Wrote a bi-weekly schedule for a team of up to 20 employees.
  • Communicated with various distributors and vendors to place weekly orders.
  • Maintained contact and built relationships with local law enforcement, to ensure success.
  • Led bartender, barback, ID checker, DJ, lead, and floor staff recruitment, training, and development.
  • Balanced tills and performed all tasks and paperwork necessary for closing bookwork at end of shift.

Assistant Teacher

Altoona Family Child Care Center
Altoona, WI
12.2020 - 01.2022
  • Maintained a safe and educational environment for students during learning and free play time.
  • Communicated regularly with parents, teachers, and administrators regarding students' needs and progress.
  • Led instruction for small groups of children. (Ages 4 weeks - 12 years)
  • Promoted a calm, disciplined classroom setting for successful learning.

Host/Waitress/Shift Lead

Village Pizzeria of Amery
Amery, WI
10.2016 - 08.2020
  • Delegated tasks to employees and monitored activities and task completion.
  • Coached and trained employees and created daily work schedules and assignments ot boost efficiency and enhance operations.
  • Resolved customer service and food-related issues to maintain guest satisfaction.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Handled food safely and kept spaced clean to protect customers from foodborne illness and maintain proper sanitation.

Education

BBA - Comprehensive Management

University of Wisconsin - Eau Claire
Eau Claire, WI
05-2025

High School Diploma -

Clayton High School
Clayton, WI
05-2020

Skills

  • Safe Alcohol Service
  • Restaurant Policies And Procedures
  • Shift Management
  • Team Leadership
  • Business Development
  • Recruitment
  • Microsoft Office Proficiency
  • Early Education
  • CPS Guideline Awareness
  • Staff Training/Development

Languages

Spanish
Professional

Certification

  • Licensed Bartender - 2020
  • WI Registry Training Level 7 - 2021
  • Microsoft Office Specialist - 2019

Accomplishments

  • Exceeded sales goals by average of 25% in 2022 & 2023.
  • Promoted from Bartender to General Lead to Assistant General Manager at Fortney Hospitality Group in less than 18-months.
  • Promoted from Security to Bartender to Lead to General Manager at Hart Inc. in less than 4-months.

Timeline

Security/Bartender/Lead/General Manager

Hart Inc.
09.2023 - Current

Assistant Teacher

Altoona Family Child Care Center
12.2020 - 01.2022

Bartender/General Lead/Assistant General Manager

Fortney Hospitality Group
09.2020 - 08.2023

Host/Waitress/Shift Lead

Village Pizzeria of Amery
10.2016 - 08.2020

BBA - Comprehensive Management

University of Wisconsin - Eau Claire

High School Diploma -

Clayton High School

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Kassidy Koeppen