Kassie Meyer
Agar,SD
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Experienced in fast-paced environments and adaptable to last-minute changes.
Overview
1
1
Certification
Work History
Account Manager
Acrisure LLC
Pierre, SD
05/02/22 - Current
- Manage multiple accounts simultaneously while meeting deadlines.
- Process applications, endorsements, cancellations, renewals and other related activities.
- Maintain detailed records of customer interactions, transactions and comments for future reference.
- Answer customer inquiries via phone, email, and chat.
Customer Service Representative
American Family Insurance
Pierre, SD
12/10/18 - 01/24/22
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Answered customer inquiries via phone, email, and chat.
- Reviewed customer requests and provided competitive quotes in a timely manner.
- Communicated effectively with customers regarding quote status, changes, or additional information required.
Pharmacy
Avera Pharmacy
Pierre, SD
10/15/17 - 12/07/18
- Maintained patient profiles, including medical histories, allergies and current medications.
- Organized shelves and stocked inventory.
- Processed payments accurately and efficiently.
- Managed communication between doctors, pharmacists, insurance companies and patients.
- Tracked expiration dates of medications and removed outdated items from shelves.
- Ordered drug supplies when needed according to established procedures.
- Conducted monthly audits of prescription files to ensure accuracy and completeness.
Education
Some College (No Degree) -
Northern State University
Aberdeen, SDSkills
- Customer Service
- Time Management
- Policy Renewals
- Account Management
- Policy Knowledge
- Records Management
- Willing to Learn
- Reliability
Certification
- South Dakota P & C License
Timeline
Account Manager
Acrisure LLC
05/02/22 - Current
Customer Service Representative
American Family Insurance
12/10/18 - 01/24/22
Pharmacy
Avera Pharmacy
10/15/17 - 12/07/18
Some College (No Degree) -
Northern State University
- South Dakota P & C License
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