Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Affiliations
Timeline
Generic

Kassie Vaiszadeh

Austin,TX

Summary

Dynamic manager with a proven track record at 5280 Burger Bar, excelling in employee training and customer service. Adept at enhancing workflow efficiency and ensuring health compliance, I foster strong team collaboration and drive guest satisfaction through effective communication and leadership. Committed to delivering exceptional dining experiences.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Assistant General Manager

5280 Burger Bar
Austin, TX
02.2023 - Current
  • Assisted with daily operations and staff scheduling for restaurant efficiency.
  • Coordinated training sessions for new employees on service standards.
  • Managed inventory levels, ensuring timely restocking of supplies and ingredients.
  • Oversaw customer service initiatives to enhance guest satisfaction and experience.
  • Supported marketing efforts by promoting special events and menu items.
  • Monitored compliance with health and safety regulations in food preparation areas.
  • Collaborated with kitchen staff to maintain quality control during peak hours.
  • Facilitated team meetings to address challenges and improve workplace communication.

Manager

Chuy's Tex-Mex Restaurant
Austin, TX
10.2006 - 06.2023
  • Supervised daily restaurant operations to ensure smooth service delivery.
  • Trained and mentored staff on customer service standards and food safety regulations.
  • Managed inventory levels and ordered supplies to maintain optimal stock levels.
  • Implemented staff schedules to align with peak business hours and customer demand.
  • Coordinated team meetings to discuss performance, challenges, and customer feedback.
  • Enforced health and safety guidelines to maintain a clean and safe environment.

Operations Manager

Pershing House
Austin, TX
10.2019 - 02.2021
  • Managed daily operations to ensure smooth workflow and effective service delivery.
  • Implemented process improvements to enhance operational efficiency and productivity.
  • Trained new employees on company policies and operational procedures.
  • Monitored inventory levels to maintain adequate supplies for operations.

Lead Bartender

Austin Music Hall
Austin, TX
06.2012 - 07.2016
  • Crafted specialty cocktails using fresh ingredients and unique recipes.
  • Provided exceptional customer service in a high-energy music venue environment.
  • Collaborated with event coordinators to create themed drink menus for concerts.

Education

High School Diploma -

Clark Highschool
San Antonio, TX
01-2004

Skills

  • Employee training
  • Customer relationship management
  • Staff scheduling
  • Customer service
  • Health compliance
  • Leadership skills
  • Workflow coordination
  • Effective communication
  • Staff management

Certification

  • TABC
  • Food Handler's

Accomplishments

  • On board of directors for TXRD (Texas Roller Derby)

Affiliations

  • Art Creator and Curator
  • Skating
  • Sports Fanatic

Timeline

Assistant General Manager

5280 Burger Bar
02.2023 - Current

Operations Manager

Pershing House
10.2019 - 02.2021

Lead Bartender

Austin Music Hall
06.2012 - 07.2016

Manager

Chuy's Tex-Mex Restaurant
10.2006 - 06.2023

High School Diploma -

Clark Highschool

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