Overview
Work History
Education
Skills
Timeline
Hi, I’m

Kassie Whitehead

Greeneville,TN

Overview

1
year of professional experience

Work History

Advanced Call Center Technologies LLC
Johnson City, TN

Customer Service Representative
05.2019 - 08.2020

Job overview

  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Education

North Greene High School
Greeneville, TN

GED
05-2009

University Overview

Skills

  • Complaint resolution
  • Data Collection
  • Product Knowledge
  • Report Generation

Timeline

Customer Service Representative
Advanced Call Center Technologies LLC
05.2019 - 08.2020
North Greene High School
GED

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Kassie Whitehead