Hi, I’m
Kassie Whitehead
Greeneville,TN
Overview
1
year of professional experience
Work History
Advanced Call Center Technologies LLCJohnson City, TN
Customer Service Representative
05.2019 - 08.2020
Job overview
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Developed strong relationships with customers by providing personalized assistance and support.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
North Greene High SchoolGreeneville, TN
GED
05-2009
University Overview
Skills
- Complaint resolution
- Data Collection
- Product Knowledge
- Report Generation
Timeline
Customer Service Representative
Advanced Call Center Technologies LLC
05.2019 - 08.2020
North Greene High School
GED
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