Kassitie Murphy
INDEPENDENCE,Missouri
Summary
Hard working employee with experience in a fast paced environment, while fulfilling multiple duties at once. Able to work as a team, and learns quickly.
Overview
9
9
years of professional experience
Work History
Bartender
Captains Sports Lounge
08.2022 - 10.2023
- Served high customer volumes during special events, nights, weekends, and day shifts.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Bartender/Bar Manager
Scrap Yard Eatery And Pub
05.2019 - 08.2022
- Served high customer volumes
- Recruited and trained new bartenders, servers and barbacks to help maintain talented team.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Delegated tasks to the staff.
- Maintained inventory and work schedules.
Server
54th Street Grill & Bar
02.2015 - 08.2019
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
No Degree - Massage Therapy Certificate
Pinnacle Career Institute
Kansas City, MO2010
High School Diploma -
Valley View High School
5000 NW Valley View Rd, Blue Springs, Mo 6401505.2007
Skills
- Liquor, Beer and Wine Knowledge
- Responsible Alcohol Service
- Managing a team
- Customer Service
- Marketing and Sales
- Complex Problem-Solving
Timeline
Bartender
Captains Sports Lounge
08.2022 - 10.2023
Bartender/Bar Manager
Scrap Yard Eatery And Pub
05.2019 - 08.2022
Server
54th Street Grill & Bar
02.2015 - 08.2019
No Degree - Massage Therapy Certificate
Pinnacle Career Institute
High School Diploma -
Valley View High School
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