Summary
Overview
Work History
Education
Skills
References:
Timeline
Generic

Kassi Tiegan Turner

Grafton,OH

Summary

Energetic, friendly, and always with a smile when directing customers to their tables.

Ready to help to achieve company goals. Reliable and Dependable with a positive attitude.

Willingness to take on added responsibilities to meet team goals and to learn new and interesting things.

Ability to work well with others or taking care of tasks on my own.



Overview

3
3
years of professional experience

Work History

Hostess

Texas Roadhouse Restaurant
07.2023 - Current
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival
  • Contributed to team success through effective communication and cooperation with coworkers and management.
  • Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
  • Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
  • Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.

Hostess

Hop Brothers
10.2022 - 06.2023
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival
  • Increased restaurant efficiency by maintaining an organized host stand, including menus and seating charts.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Answered phone calls to take orders
  • Completed daily side work and opening and closing duties without fail.

Office Helper

Turner Diesel Performance
01.2021 - Current
  • My parents have owned a truck shop for over 26 years now, that i have helped customers by answering phones for appointments, taking messages, filing paperwork. I have helped in the summertime while i was on break from school throughout the years
  • Assisted in maintaining a clean and organized work environment by performing daily office maintenance tasks.

Education

Cosmetology Education

Lorain CountyJVS/Adult Career Center
Oberlin, OH
05.2025

Skills

  • Greeting Guests
  • Positive attitude
  • Patience and empathy
  • Team Player
  • Guest Seating
  • Table Bussing

References:

Lisa Turner(mother)-440-343-7572

Lexie Mellott(sister)-440-503-0425

Sarena Randall(friend)-440-458-0690

Timeline

Hostess

Texas Roadhouse Restaurant
07.2023 - Current

Hostess

Hop Brothers
10.2022 - 06.2023

Office Helper

Turner Diesel Performance
01.2021 - Current

Cosmetology Education

Lorain CountyJVS/Adult Career Center

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Kassi Tiegan Turner